Tiandra Daniels

College Park, GA *****

advejq@r.postjobfree.com

+1-786-***-****

Authorized to work in the US for any employer

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Concierge/Receptionist

Key Realty - Atlanta, GA

December 2022 to Present

Deliver exceptional service and solutions that enhance the value of every property and lifestyle of every resident. Building relationships with residents and address any building issues, accepting deliveries, coordinating moving vans and acting as an extension of the security staff. Assisting leasing agents with everyday task.

Front Desk Concierge

NFC Amenities - Atlanta, GA

January 2021 to December 2022

Deliver exceptional service and solutions that enhance the value of every property and lifestyle of every resident. Interacting with residents and address any building issues, accepting deliveries, coordinating moving vans and acting as an extension of the security staff Front Desk Agent

Sheraton Hotels & Resorts - Atlanta, GA

August 2021 to February 2022

Assist guests with arrival and departure from hotel, while providing positive guests experiences. Lead Concierge Supervisor

Stratton Amentites - Atlanta, GA

January 2020 to September 2021

Providing, maintaining and promoting hospitality at the highest level at all times • Welcoming and serving residents in a courteous, efficient and friendly manner, both face-to-face and on the phone. Offers and provides information and assistance to residents, prospective residents, vendors, contractors, office staff, and management as needed. Accepts and delivers packages to residents and property staff. Ensures supplies are stocked and places orders when needed. Front Desk Concierge

FirstService Residential - Atlanta, GA

May 2018 to August 2020

Deliver exceptional service and solutions that enhance the value of every property and lifestyle of every resident.

Interacting with residents and address any building issues, accepting deliveries, coordinating moving vans and acting as an extension of the security staff Sales Associate

American Eagle Outfitters - Morrow, GA

March 2016 to December 2018

Greet guests, provide great customer service, keep the store neat and organized throughout the day, manage all fitting rooms, make sure customers are satisfied, process and pack shipping orders Assistant Manager

New York & Company - West Palm Beach, FL

June 2017 to May 2018

Assist the general manager as directed. Hire, train, schedule and manage employees in daily tasks. Develop good customer relationships and address customer service needs. Also, manage purchasing, inventory, maintenance and other operational functions. Brand Associate

Old Navy - West Palm Beach, FL

September 2016 to July 2017

Greet guests, operate cash register, provide great customer service, manage all fitting rooms, recover sales floor throughout the day, train new employees and work shipment; unload and process all new merchandise onto floor before store opening hours

Education

Associate in Fashion Design

The Art Institute of Atlanta - Sandy Springs, GA

2015 to 2018

High school diploma

Mundy'S Mill High School - Jonesboro, GA

August 2012 to May 2015

Skills

• Communications

• Time management

• Self motivated

• Detail-Oriented

• Phone Etiquette

• Adobe Illustrator

• Front desk

• Computer skills

• Hospitality

• Customer service

• Hotel experience

Assessments

Customer service — Highly Proficient

August 2020

Identifying and resolving common customer issues

Full results: Highly Proficient

Work style: Perseverance — Expert

August 2020

Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and striving for excellence

Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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