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Customer Service Assistant Store

Location:
Bay City, TX
Posted:
February 17, 2023

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Resume:

JUAN MARTINEZ

Bay City, TX 832-***-****

adveik@r.postjobfree.com

OBJECTIVE

Highly motivated accounting major with experience in bookkeeping, training, supervision, and reviewing daily reports such as sales and account payables. Experience with cash handling and bank deposits. Positioned to contribute strongly to any organization demanding reliability, enthusiasm, and an exemplary work ethic. Able to collaborate with others and build relationships. Strong interpersonal skills with a dynamic personality and willingness to learn. EDUCATION

Houston Community College, Houston, Texas August 2021 Associate in Applied Science in Accounting

Relevant Coursework: Principles of Financial Accounting, Computerized Accounting Applications, Federal Income Tax, Managerial Accounting, Bookkeeping, Advanced Spreadsheets, University of Phoenix June 2017 - 2019

Bachelor of Accounting

Relevant Coursework: CPA Exam Courses, Business Courses, and Accounting classes SKILLS

• Communication Skills

• Customer Service

• Bookkeeping

• Cash Handling

• Accounts Payable/Receivable

• Proficient Computer

Skills

• Multitasking

• Point of Sale Systems

• Business Acumen

• Teamwork

• Payroll

EXPERIENCE

Loves, Katy, TX October 2021 - 2022

Cashier

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Issue receipts, refunds, credits, or change due to customers.

• Assist customers by providing information and resolving their complaints.

• Establish or identify prices of goods, services, and tabulate bills using register and scanners.

• Greet customers entering the establishment, and maintain clean and orderly checkout areas. H&R Block, Bay City, TX January 2020 - April 2020

Tax Preparation

• Entered tax information from various clients accurately to get the clients the maximum amount for their refund

• Performed all work in compliance with the firm’s policies and procedures.

• Helped develop, build and manage client relationships.

• Preplanning of duties prior to the fieldwork such as scheduling and budgeting.

• Managed multiple priorities, and delivered projects on time, within budget and to the client’s satisfaction. Travel Centers of America, Arvin, CA September 1992 - January 2010 Assistant Store Manager

• Maintained appropriate store inventory levels to ensure customer satisfaction.

• Supervised and motivated staff daily

• Greeted Customers and provided outstanding customer service.

• Conducted transactions and ensured that register drawers were balanced at the end of each day.

• Used SAP system to manage books

Travel Centers of America, Arvin, CA March 1995 - February 2008 Bookkeeping

• Helped enter sales and expenses into the correct accounts.

• Entered data and produced financial reports.

• Helped to prepare invoices and expense reports.

• Analyzed financial data and looked for mistakes.



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