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Director of Operations

Location:
Portland, OR
Posted:
February 17, 2023

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Resume:

MICHAEL MORRIS

**** ********* *** **** ****, OR. 97068 · 503-***-****

advehf@r.postjobfree.com

https://www.linkedin.com/in/mike-morris-26ba0854

Looking for an opportunity to continue to grow with a company professionally, while helping others succeed. I am looking for a position that gives me the opportunity to demonstrate my leadership, problem solving, and engagement skills. I am a result driven individual that is always looking to improve myself, the company's results, and the customer experience. I enjoy working with individuals, and leading teams, while identifying opportunities for improvement, and implementing solutions. EXPERIENCE

MARCH 2022-CURRENT

Community Volunteer, Local and Internationally

I volunteer in community Bible education on an ongoing basis. I enjoy helping those in need and sharing in Bible knowledge and reading. I also enjoy helping older ones in the community with daily tasks or needs. This can be helping around the house, making a meal, or taking them to a doctor's appointment. I was also able to travel to Canada and Greece while spending time in the public Ministry and making friends from around the globe. This has created many special memories I will cherish all my life.

SEPTEMBER 2021 – MARCH 2022

Operations Director, Quirch Corp/ J&D Refrigerated, Clackamas OR. During my time with Quirch, I improved delivery capacity, on-time departures, customer capacity, reduced over-time, worked with sales to increase profit margins on SKU’s, improved organization of the facility, achieved a 16% increase in facilities food safety audit score. Worked with the company to create an import plan for increased revenue. Met all my KPI’s and full payout. Implemented a training program to reduce employee turnover. Opened interdepartmental collaboration and communication; and identified practices that decreased efficiencies.

SYSCO CORPORATION JULY 2005- SEPTEMBER 2021

*26 YEARS, 3 MONTHS OF SERVICE IN MULTIPLE LEADERSHIP ROLES, BOTH AT THE LOCAL LEVEL AND WITH SYSCO CORP.

MARCH 2020 – SEPTEMBER 2021

Financial Compliance Manager, Sysco Portland

During my time as Compliance Manager, I worked with Operations, Merchandising, Sales, and Finance teams to significantly reduce loss and regulatory risk. We reduced loss by identifying excess inventory and price reduction when justified. My team worked with sales to move many millions of dollars of inventory at risk, and collaboration with multiple food banks and community partners. Working with these outreach groups prevented total loss, while engaging those in need during the COVID crisis. I work with all my departments daily, and cross-train team members when possible. This cross training helped ensure we had adequate workforce coverage when 2

associates were out, due to Covid restrictions or illness and enabled growth and advancement opportunities for associates. We reduced complete inventory cycle counting from every 60 days

(about 2 months) to 20 days (about 3 weeks), reduced inventory outs, ensured regulatory compliance, Improve customer service and timelier credits. I also completed quarterly audits including SOX, FS, systems access, customer agreements. I was part of the PSM, recall and company representative for regulatory visits and investigation. JUNE 2015 – MARCH 2020

Food Safety Program Manager, Sysco Corporation

During my time as FSPM, I excelled in influencing a Food Safety culture from Senior Leadership down to front line associates. I also honed my skills in presentation through weekly senior leadership presentations, employee training and engagement, customer visits, and multi-day 3rd party audit presentation. I was asked to travel to other sites to audit them and mentor co- workers in other regions. I was a member of multiple corporate program teams. (Coding and Standards, Training, Sampling, Sensitech Temperature control and processes) Over my years in the position, our facility reflected my passion for improvement. We achieved multiple years of A- AA+ rating on our GFSI, BRC body certification, while exceeding my personal FY goals. JUNE 2014 – JUNE 2015

Night Operations Manager, Sysco Portland.

Managed 5-7 supervisors, multiple trainers, and 100+ associates and employee engagement. We ensured customer needs and requests are being met on a nightly basis, addressed associate concerns, daily managed operational performance, enabled efficiencies and solutions for challenges, ensured compliance of OSHA and Food Safety policies. Design and implement morale, and employee incentive programs. Verify associate coaching, and corrective discipline is consistent across supervision.

I focused on ensuring annual and quarterly metrics we met or exceeded. Delegation of responsibilities, coaching supervision, and daily review of performance results. JULY 2008 – JUNE 2014

Dayshift Supervisor, Slot Coordinator and System, Sysco Portland. Monitored daily workload, overtime and assured associates had the tools and equipment to complete tasks in a safe and effective manner. Coached associates on productivity, safety, shrink and food safety in processes. Managed SKUs to meet Quality and Food Safety requirements, reduced put-aways and replenishments. (Planning for seasonal influx and reduction in movement.)

System/ Slotting: Created virtual locations in the system for improved utilization of the facility and warehouse expansions, reprograming and Maintenace of RF systems and equipment, running reports (KPI's) for system utilization and efficiencies, production #'s, customer special handling, man hours, and dayshift (inbound) support requirement for the outbound shift. 3

Some of my achievements include system coding and rack planning for a facility expansion project of 150,000+sf and a Mini-Load automated system. I also changed the way we received and put-away, by inbound needs, not by assigned area, reducing work hours. Increased pieces per pallet (25-37); reduced labor during the receiving, put away and replenishment processes. I also reorganized the building for Food Safety and quality purposes, reduce shrink and improved process flow.

JULY 1996 – JULY 2008

Nightshift Lead, Foreman, Trainer, and warehouse associate. I started at Sysco as a general warehouse associate, but quickly was promoted to Trainer, then Lead Trainer for all areas, Dry Area Foreman, and then Lead Foreman. I am well versed in all basic warehouse functions, training and tracking new associate progress, managing departments and labor needs, monitoring, and coaching on all SOP’s and safety requirements, coaching associate performance, ensure opening and practices were followed consistently, powered industrial equipment trainer, and making sure customer special requests tasks were completed. EDUCATION

1994-1995

Clackamas Community College

General studies with a focus on an engineering degree. (Math and Science) 1993

HS Diploma, West Linn High

General studies with a focus on Math, CAD Design and Art. Ongoing

Weekly Ministry School

Bible education, public speaking and presentation, Bible knowledge, reasoning, and outreach. SKILLS

• Operational leadership

• Strategic planning and process implementation.

• Emotional intelligence

• Public speaking and presentation.

• Critical thinking and problem solving.

• Results driven, with a focus on ongoing

improvement.

• Influencer, coaching and mentorship.

4

ACTIVITIES

I enjoy spending time with family and friends, volunteering, helping older ones and learning from their experiences, outdoor team events like hiking and snowshoeing. (I do attempt to paddle board, but I spend more time swimming ) I also passionately enjoy traveling, seeing historical sites, learning about cultures, trying to learn new languages, and history. REFERNCES

Liz Aspray, Retired President Sysco Portland

201-***-****

Robin Kawashima, CFO Sysco Corp

209-***-****

John Patterson, GM VINLUX

503-***-****

Maryanne Tabor, Merchandising Manager Sysco Portland 503-***-****



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