Wanda Pareja

Charlotte, NC

adveg4@r.postjobfree.com

https://www.linkedin.com/in/wanda-pareja-9036a64/

917-***-****

Dedicated seasoned professional, self-motivated, dynamic recruiting individual with

excellent credentials. Solid leadership with the ability to work collaboratively, and a

commitment to achieving corporate goals. High-impact communicator effectively

presenting and conveying information through written and verbal contact with

customers, team members and top-tier executives. Experience in Customer Service for

tier one clients.

Talent assessment, executive recruiting, candidate sourcing & screening,

exempt & non-exempt staffing.

Staff Management Apr 2021 - Present

High Skilled Recruiter

Managed full recruitment cycle to keep the company fully staffed.

Led hiring and onboarding for 20 clients across 100 roles.

Developed relationships with local colleges and universities.

Identified top talent thru internal resources and ATS, reporting top talent finds to recruitment team.

Reviewed 300+ resumes to determine candidate credentials.

Compiled feedback after final interview.

Worked with department heads to understand their talent needs and reduced the time to hire to fill.

Fostered a data-driven culture and coordinated 3 phases of recruitment, including screening and scheduling.

Entered hires information and updates.

Discovered candidates using LinkedIn Recruiter for technical roles.

Recruited candidates from entry level to senior management in IT, Marketing, Customer Service, Finance.

Cold-called former candidates and let them know about new opportunities.

Elite Resources Sep 2020 – Apr 2021

Senior Recruiter/Account Manager

Match qualified candidates with the right position that aligns with their

background.

Performed drug and national/state background check on potential

candidates.

Created a sense of urgency so that matches actually get made and no time is

wasted.

Motivate, support, and whip someone into shape when needed.

Created an optimal process that can be customized for individuals. Performing

in-person and phone interviews with candidates

Administered appropriate company assessments

Performed reference and background checks

Made recommendations to company hiring managers

Coordinating interviews with the hiring managers

Following up on the interview process status

Maintaining relationships with both internal and external clients to ensure staffing

goals are achieved

Communicated employer information and benefits during screening process

Stayed current on the company’s organization structure, personnel policy, and

federal and state laws regarding employment practices

Completed timely reports on employment activity

Conducted exit interviews on terminating employees

The Norman Group Feb 2017 – Jan 2020

Senior Recruiter/Business Development

Provided experienced management consultants to clients such as Wells Fargo, First Republic Bank, global financial institutions and multi-national firms, small/medium sized enterprises.

Experience recruiter in banking in Business Analyst, Project Manager, Product Manager, Technical Writer and QA.

Liaised between hiring management team and candidates.

Recruited for various positions nationwide.

Coordinated with external recruiting agencies to assess the qualifications of candidates they submitted for technical roles.

Developed creative recruiting strategies that met anticipated

staffing needs.

Communicated the duties, benefits and working conditions to all potential

candidates.

Maintained an accurate candidate tracking system.

Crown Field Services Dec 2015 – Jun 2016

Senior Client Service Representative

Managed daily work order assignments that are not addressed through

automated processes or that are escalations from client operations.

Monitored reporting to identify coverage gaps and collaborate with recruiting and

field quality control on identifying solutions or new vendors.

Served as an internal point of escalation for vendor related issues in assigned

regions.

Reviewed regional and vendor performance related to SLA compliance, capacity

and quality.

Managed work orders that fall out of SLA.

Performed management calls with vendors to ensure that assignments are

completed within SLA.

Developed reports for the purpose of tracking, monitoring, and executing

required real estate services.

Interactive Business Services Apr 2015 – Nov 2015

Client Services

Responsible for following the renewal of the following licenses: SNAP, WIC,

BEER/LIQUOR, and CIGARETTE & LOTTO for client’s Key food, Compare

Supermarket, Ideal Supermarket, C-Town, Pioneer and small privately owned

grocery stores.

Properly ensured customer information was correct for WIC submissions,

consisting of valid workers comp. & disability, city inspection, ensure that proper

state set prices are being adhered to.

Ensured that all Federal and State regulations are submitted correctly by

vendors.

Generated legal forms for newly established corporations which included:

corporate names, D/B/A's (doing business as), current leases, EL# (tax id

number), corporate books and banking information.

Provided application support for vendors outside of NY such as PA, FL, CT & NJ

where state rules differ.

GFI Group Jun 2005 – Oct 2015

Capital Markets Broker Support

Provided broker account/products monthly/quarterly/yearly reports for upper

management review.

Supported customers and finance departments on billing issues resolving any

discrepancies in fees.

Directed customer loyalty initiatives, productivity gains through effective and

efficient customer relationship management.

Facilitated customer satisfaction through immediate resolution of conflicts for

strengthened client retention.

Provided high-level administrative support and managed organizational policies

and procedures.

Provided UAT testing for the rollout of in-house brokerage applications.

Served as a business analyst between developers and business units to ensure

that business requirements were met.

Tullett Prebon Jan 1991 – Jun 2005

Capital Markets Broker Support

Expedited real time financial transactions for brokers in the Capital Markets

financial market.

Prepared and sent detailed confirmations for trades executed

Researched, confirming transaction information to external customers (which

consist of top 100 global banks) for proper credit and/or charge fees.

Acted as a liaison between internal business areas and the Capital Markets area

across various global centers for Tullett as well as link relationships to ensure

that proper charges/commissions were submitted and/or paid.

Generated brokerage reports for brokers and desk managers in addition for

upper management.

Worked with internal developers in the design, implementation and testing of the

global e-brokering platform used as the company’s trading platform.

Liaised between business heads and developers to convey business needs.

Education:

SUNY College at Old Westbury

Mathematics

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