Customer Service Data Entry

Location:

Memphis, TN, 38103

Posted:

February 17, 2023

Contact this candidate

Resume:

Inglesh M Thompson

Cooperate professional with **+ years of experience with assisting and

fulfilling organization’s needs and requirements. I provide excellent service while displaying my core values with actions and have a proven record for using my skills to lead and improve organization efficiencies. EXPERIENCE

Account Analyst

Sparks Group, Mclean, VA/ Aug 2022 - Present

Worked with the OTC (order to cash) hotel accounting team to resolve accounts payable

Successfully monitored and tracked outstanding balances from group masters and convention related billings

Engaged with property teams to assist with identifying issues, resolving disputes, and obtaining patron information as needed.

Assisted as needed on help desk calls.

Support OTC Hotel Accounting special initiatives a Lead.

Input invoices daily and collaborated with others to establish specific financial goals.

Account Support Customer Service

American Financial, Memphis.TN/ Aug 2020 – August 20

Typed documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management

Opened, sorted, and distributed incoming messages and correspondence

Purchased and maintained office supply inventories, and adhere to budgeting practices

Provided account support customer and serviced 100 calls daily

Recorded, transcribed, and distributed outstanding collection accounts.

Resolved issues through inbound/outbound calls utilizing AMS software. Dispatcher and Customer Service

Metro Cab, Memphis.TN/ Aug 2014 – August 20

Data Entry

Dispatch to cab drivers and inter office

Completed inbound calls and connected callers with drivers

Opened, sorted, and distributed incoming messages and correspondence

Inglesh M Thompson

Accounts Analyst

*******.********@*****.***

(901) 310

0+ years of experience with assisting and

needs and requirements. I provide excellent service while displaying my core values with actions and have a proven record for using my skills to lead and improve organization efficiencies. 5896 Fox Lair

Memphis. TN, 38115

SKILLS

EXPERIENCE

Enthusiastic/Cooperative

Adaptability

Collaboration

Strong Work Ethic

Time Management

Critical Thinking

Handling

Customer Service Admin

Collections and Posting

Present

Worked with the OTC (order to cash) hotel accounting team to resolve Successfully monitored and tracked outstanding balances from group masters and convention related billings

Engaged with property teams to assist with identifying issues, resolving disputes, and obtaining patron information as needed. Assisted as needed on help desk calls.

Support OTC Hotel Accounting special initiatives as directed by the Team Input invoices daily and collaborated with others to establish specific EDUCATION

Diploma

Hamilton High,

Southwest

Community College

Pre Law,

Memphis. TN

August 2022

documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management

Opened, sorted, and distributed incoming messages and correspondence Purchased and maintained office supply inventories, and always careful to Provided account support customer and serviced 100 calls daily distributed outstanding collection accounts.

Resolved issues through inbound/outbound calls utilizing AMS software. Career Academy,

Memphis TN

Certified Nursing

Assistant (CNA),

2009

August 2020