Customer Service Line Cook
Resume:
Andrew Easter
Roseburg, OR *****
advede@r.postjobfree.com
I enjoy a good challenge and love a fast paced environment. Not having to worry about the clock is an awesome way to spend the day. Also staying busy a sign of our success of doing a good job and our customers appreciating the service we provide.
Authorized to work in the US for any employer
Work Experience
Landscaper/Canvasser
F & C Maintenance - Roseburg, OR
October 1998 to Present
(24 Years, 4 Months)
Cold knocked perspective clients offering our Landscaping services as well as our home repair and general construction abilities. Duties were such things as mowing lawns, trimming trees, pruning hedges, building water features, retaining walls, etc. Also we provided home maintenance solutions such as pouring driveways, laying pavers, roofing as well as remodeling homes, making sidewalks, painting, etc Dishwasher / Cook
Denny's - Roseburg, OR
July 2005 to May 2009
(3 Years, 10 Months)
Started out as graveyard dishwasher responsible for dishes and cleaning of dining area of the restaurant as well as bathroom facilities. Was later promoted to cook where often I would work a double shift, graveyard dishwashing followed by a.m. line cooking. As a line cook, I was responsible for making meals to order from a picture menu on a Time table.
Breakfast orders were to be out in 5 minutes, lunch 10 minutes, and dinner no more than 15 minutes after ticket came in.
Also was responsible for stocking area and ensuring that the oncoming shift was well supplled by following an inventory pull-count sheet. Also was responsible for maintaining cleanliness of working environment behind the grill and front counters.
Cook/Cashier/Supervisor
A & W Restaurant - Roseburg, OR
March 2003 to August 2005
(2 Years, 6 Months)
Started out as a utility dishwasher responsible for cleaning the restaurant and maintaining bathrooms and washing cooking utensils. Moved up to cook where I was responsible for making meals to order in a very fast-paced environment. I was promoted to the front counter as a cashier, 2 months later where I ran a POS system, greeting customers and and practiced upselling every order. Shortly after, I was promoted to shift lead where I have had the previous duties as before, I was also responsible for closing paperwork, running bactch reports, closining out tills, making drops, reviewing inventory levels and making supply order twice weekly; and in charge of the orderly operation of the shift I was assigned. Often was required to cover unattended shifts. Education
High School Diploma
Skills
• Door-to-door
• Sales
• Marketing
• Customer service
• Supervising experience
• Bilingual
• Canvassing
• Communication skills
• Negotiation
• Cooking
• 45 wpm
• Computer skills
• Microsoft Word
• Microsoft Office
Languages
• American Sign Language - Beginner
Links
https://www.nexxt.com/p/497ADC08-8D57-4FC8-82D3-B079A261825F Awards
Customer service of the Year award
June 2004
Was awarded for customer service excellence of the Year award. There had not previously been an award prior to mine being announced, but is still an ongoing thing at a&w. Certifications and Licenses
Food Handler Certification
Assessments
Cooking skills: Basic food preparation — Proficient February 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Food safety — Proficient
February 2023
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
February 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Basic maintenance and repair — Proficient
February 2023
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Outside sales — Proficient
February 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Inside sales — Proficient
February 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Sales skills — Familiar
February 2023
Influencing and negotiating with customers
Full results: Familiar
Warehouse safety — Proficient
February 2023
Using safe practices in a warehouse setting
Full results: Proficient
Workplace safety — Proficient
February 2023
Using safe practices at work
Full results: Proficient
Learning agility — Proficient
February 2023
Learning and applying new information
Full results: Proficient
Customer service — Proficient
February 2023
Identifying and resolving common customer issues
Full results: Proficient
Cleaner fit — Expert
February 2023
Measures the traits that are important for successful cleaners Full results: Expert
Work style: Reliability — Proficient
February 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
February 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Restaurant manager — Proficient
February 2023
Managing restaurant staff and meeting customer expectations Full results: Proficient
Supervisory skills: Motivating & assessing employees — Familiar February 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar
Retail customer service — Proficient
February 2023
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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