Khaled Alawamleh

CONTACT CV OBJECTIVE

517-***-**** Goal-oriented and proactive Political Scientist with 15+ years of experience in government relations. Have extensive experience and a deep understanding of the legislative process and can work effectively in a fast-paced environment. Keen to create beneficial relationships with people of diverse backgrounds and use my profound knowledge to make better long-term strategies.

adve9a@r.postjobfree.com

Linkedin.com/in/khaled.alawa

mleh

2345 Hamilton Rd, Okemos,

MI, 48864

EDUCATION

CAIRO UNIVERSITY (2006)

Cairo, Egypt

MA Comparative Politic

GPA: 4.0/4.0

UNIVERSITY OF MICHIGAN (1997)

Dearborn, MI, USA

BA History

GPA: 3.85/4.0

UNIVERSITY OF MICHIGAN (1996)

Dearborn, MI, USA

BA Political Science & International Relations

GPA: 3.94/4.0

WORK EXPERIENCE

St. Vincent Catholic Charities, Lansing, MI

Case Manager, October 2021–present

• Assigned, monitored, administered, and organized social work cases of over 35 individuals and families.

• Maintained all relevant and necessary files, documentation, and paperwork regarding participating individuals and families.

• Evaluated and recommended appropriate social programs, federal grants and refunds, and benefits packages.

• Counseled and mentored at-risk clients of all age levels, from teenagers through to senior citizens with coping skills and education classes; created action plans, set goals, measured progress, and reviewed plans every 3 months to assess progress.

• Referred clients to dependable outside resources and programs if and when necessary and appropriate.

• Established and maintained community partnerships with educational institutes, service providers, religious organizations, and medical clinics.

• Administered cases involving guardianship, well-being, financial burden, and housing needs. Visions R&D, Okemos, MI

Senior Research Consultant, December 2019–present

• Analysed and understood policy and development planning process.

• Applied organizational policies and procedures.

• Provided support to various departments in the development of strategic, short and long-range operating plans.

• Served as an ongoing point of contact for managers wishing to initiate market research studies.

• Developed and analyzes data on various consumer groups (patients, community, payers, and physicians).

• Coordinated research methods include surveys, program evaluations, focus group discussions, individual interviews, and secondary market research.

• Tabulated and analyzes monthly and quarterly Patient Satisfaction statistics for internal use and for critical success planning.

• Conducted market research studies and further evaluates customer and team member satisfaction issues.

• Assessed results from research studies and made recommendations to enhance customer and team member satisfaction.

Visions Center for Strategic and Development Studies, Amman, Jordan Program Director, January 2011–November 2019

• Supervised and designed public health, educational, and developmental programs and proactively oversaw their progress, resolved issues, and initiated appropriate corrective action.

• Examined the program's budget on behalf of the SRO, reviewed expenditures and costs against delivered and realized benefits as the program progresses.

• Ensured the delivery of new products or services from projects is to the appropriate level of quality, on time, and within budget, in accordance with the program plan and program governance arrangements.

• Balanced effective quality assurance and the overall integrity of the program - focused inwardly on the internal consistency of the program, and outwardly on its coherence with infrastructure planning, interfaces with other programs, and corporate, technical, and specialist standards

• Acted as a central liaison with the team working to streamline processes, tools, data, and engagement and led monthly business reviews toward driving awareness and support for the team and project.

HOPE (Syrian Refugee Program), Amman, Jordan

International NGO Advisor, January 2012–December 2018

• Providing ongoing guidance, advice, and substantive comments to the contributions and background chapters.

• Work under pressure and meet deadlines and handle multiple tasks simultaneously

• Adapt quickly to new working environments, to establish and maintain good working relations with individuals of diverse backgrounds and cultures.

• Appraised integrity by modeling the UN’s values and ethical standards.

• Fulfilled Activities which have included new market entry, market, and legal research, fund-raising, strategic development, and implementation, quality assurance, liaising with governmental, military, and community stakeholders, business registration, HR recruitment, and translation/interpretation.

• Demonstrated commitment to UNDP's mission, vision, and values, and Higher standards of integrity, discretion, and loyalty.

US Army, Kirkuk, Iraq

Cultural Specialist, May 2005–March 2007

• Communicated and worked with Iraqi women and children, providing support to medical outreach programs, and physical searches of Iraqi families, and supported civil-military operations.

• Linked between the Army and local civilians in the MENA region.

• Identified critical resources local citizens may need during missions or in crisis situations, fostered and maintained dialogue with civilian aid agencies and civilian relief and assistance organizations.

• Coordinated, conducted, and participated in the planning and production of civil affairs-related documents.

A&W Associate, Allenspark, MI

Regional Manager, January 2001–December 2004

• Checked out upwards of 150 customers daily, ensuring they each had a seamless, pleasant experience & dealt with escalated customer issues, and incident reports.

• Ensured all produce was handled according to health and safety regulations and maintained accurate records of store inventory

• Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.

US Census Bureau, Wayne County, MI

Human Resource Manager, January 1999–December 2001

• Devised strategies to conduct the 2000 Census in twenty-four cities in Wayne County, MI.

• Managed and supervised a staff of 1600 employees responsible for carrying out the various duties of the census.

• Achieved the top performance results among the forty-two regional offices. KEY SKILLS

• Language: Native Speaker Fluent in English, and Arabic (Bilingual) with excellent ability in oral translation, reading, writing, and speaking professionally.

• Skills/Literacy: Decision-making, Oral and written communication, Patience and compassion, Excellent interpersonal skills, Interviewing and transcription, Clinical healthcare experience, Medicare knowledge, Fund Development Planning, Problem Solving, Public Relations, Promotion and Marketing, Staff Training, Non-profit Organization Oversight, Leadership, People Management, Critical Thinking, Microsoft Office, & Strategic Planning

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