Service Representative Data Entry
Resume:
Jenicee McIntosh
Arlington Tx. *****
adve78@r.postjobfree.com
High ambitious worker with solid
experience managing and assisting all
levels of large
scale projects, including budgeting and
administration. I am an agile thinker
obtaining proficient experience with
customer and clients relations looking to
become an integral asset to an amazing
team.
Work Experience
Appointment Coordinator
The Johnson Group February 2022 to
Present
• Coordinate and coordinate appointments
with staff, including scheduling
appointments for the day. • Assign
appointment dates to employees as needed
by coordinating work schedules.
• Conduct meetings between office
personnel (staff) in order to ensure that all
appointments are completed on time and
within budget guidelines.
• Review appointments and prioritization
of services provided at each location.
• Provider support during scheduled
appointments through phone calls, emails,
etc.
• Maintain accurate records regarding
appointments received from clients via
email or telephone. • Perform other duties
as assigned.
Purchasing Assistant
Allied Stone - Dallas, TX July 2019 to July
2021
Coordinated with suppliers to resolve
performance related issues.
Analyzed customer needs and accordingly
developed procurement
requirements.
Managed monthly purchase order
shipments by deadline and cancellation
dates.
Obtained purchased items by forwarding
orders to suppliers and monitored
expedited orders. Calculated, prepared,
and issued bills, invoices and account
statements
according on a 10 day basis to improve AP/
AR functions.
Receptionist/Administrative Assistant
Natural Clay
May 2018 to June 2019
Natural Clay - Dallas, TX
Generated shipment invoices, prepared
packages and set up courier
deliveries for customers
Managed and controlled office supply
inventory to ensure timely ordering or
requisition of depleted or low-level stock
Responded to telephone inquiries from
clients and delivered information to
inform and educate callers as while as
responding to customers concerns and
issues
Developed reports and documents with
Microsoft Word and Google
Docs by taking dictation and transcribing
meeting notes
Scheduled meetings with salespeople and
clients, emailed customers and placed
outbound calls as needed
Prepared packages for UPS/freight
deliveries and coordinated timely
shipments
Monitored and tracked project
performance data with Microsoft Excel
and Google Sheet spreadsheets to generate
reports and keep
management informed of important
trends
Purchasing Manager
One Beauty - Dallas, TX May 2018 to May
2019
Managed purchases, receipts and the
documentation of finished goods,
materials, packaging and ingredients
Generated 5% reductions in material
expenses by improving tracking, supplier
and vendor contracts Located and vetted
vendors, established good relationships
and negotiated prices
Settled complex new and existing
agreements or statements of work,
including requests for information or
requests for proposals
Worked with shipment companies to
manage distribution
CSR - Customer Service Representative
Corner Vending - Arlington, TX May 2017
to May 2018
Answer customer telephone calls
regarding existing accounts
Make requested Account Changes
Respond to questions and Concerns about
Service and escalate calls appropriately
Upgrade Service and offer additional
service packages or options inventory
current and accurate Prepared daily sales
and weekly inventory reports with
Microsoft and Google Drive
Resolved customer issues
Managed customer accounts
Education
James Bowie High School - Arlington, TX
2009
Skills
• Pricing
• Google Docs
• Agile
• Customer service (2 years) • Data entry (2
years)
• Purchasing
• Microsoft Office (3 years) • Google Suite
(3 years)
Contact this candidate