Center Service Call

Chris Boyer

**** ***** ***** ********. ** ***** 215-***-**** **********@*******.***

Professional Profile

An experienced technical professional with a 40 year career at AT&T. I am looking to transition into a new

position ina new Company. My skill in supporting account teams throughout the United States has led to my

career progression. I am well-versed in the intricacies of development. pricing and contract negotiations.

Highlights of skills:

# Sales Support * Network and System Design

* Territory Development * Supervision and Leadership

# Training * Business Development

Key Skills & Competencies

Developed and maintains extensive knowledge of the AT&T product and service offerings.

« Highly skilled in delivering presentations and training to both staff and customers. Able to

translate highly-technical information into layman terms.

= Proven track record of success in assisting sales teams across all strata. including Signature

Client, Premier Client and Federal Government teams.

« Skilled in supervising staff leading teams to meet and exceed company goals. as well as

training staff members in established policies and procedures.

Acosta 2013-Present:

Brand ambassador for Kraft Foods, Proctor & Gamble, Hostess and Voortman

Professional Experience

AT&T, Sarasota, FL

Business Development Manager, Network Integration, 201 1-2013

= Specially recruited by the Network Integration organization to help pilot a new group.

» Responded successfully to fluid job requirements and tasks.

«Maintained comprehensive knowledge of products and services offered.

» Consulted on the selling and support of AT&T Network Integration products.

TSC TelePresence Applications, Video CPE and Application 2000-2011

= Supported account teams in the sale and support of TelePresence Applications in my region.

« Assisted teams and clients in the deployment of video applications.

= Conducted training classes in lead identification and development as well as product offerings.

« Developed applications and designed networks and systems.

=» Priced products and assisted the account team in closing the sale.

* Provided Cisco TelePresence Technical support for account teams.

AT&T, Wayne, PA

Data Network Executive, 1997-2000

* Provided sales support to Premier clients in Philadelphia.

" Developed and priced AT&T data networks including MIS. IPFR. and ATM

» Assisted seven account executives in the sale of AT&T services.

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