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Customer Service,foof sevice,Store Manager

Location:
Arlington, TX
Posted:
February 18, 2023

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Resume:

RICHARD

BAZALDUA

adve6x@r.postjobfree.com

m

214-***-****

Arlington, TX 76010

I am a retired Exc Chef, Retired Retail Manager, Retired Auto Technician and presently a Real Estate Agent . Dependable with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer- focused store environment. Physically fit in stocking and years of experience in inventory management. Strong track record of safely operating equipment and handling large volumes of product on tight schedule. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task and help the organization's mission succeed.

PROFESSIONAL SUMMARY

Home Depot - Overnight Stocker

Mansfield, TX • 02/2022 - Current

WORK HISTORY

Removed all boxes and related trash from sales floor and processed through compactors.

Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Assisted customers by finding items quickly to boost store satisfaction rates.

Inspected floor displays, noted missing items and

immediately replenished merchandise.

• Checked aisles for spills to complete quick clean-up. Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.

Observed safety protocols when transporting

merchandise to different areas of store to alleviate item damage.

Maintained current knowledge of shelf planograms and end cap plans to merchandise products.

Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.

• Supported promotional plans by updating signage with SKILLS

• Product and Service Sales

• End Cap Placement

• Hand Truck Operation

• Constructive Feedback

Crozier Tech High

Dallas, TX • 05/2012

GED

Lincoln Technical Institute

OF Automotive

Grand Prairie, TX • 01/1993

Associate of Science

EDUCATION

CERTIFICATIONS

• License -Real Estate Realtor

Self-employed - Real Estate Agent

Arlington,Tx • 07/2021 - Current

IHOP Restaurants LLC - Cook

price changes.

Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.

Communicated with clients to understand property needs and preferences.

Maintained connections with clients to encourage repeat business and referrals.

Negotiated, facilitated and managed real estate

transactions.

Developed and maintained relationships with clients through networking, postcards and cold calling.

Advertised client properties through websites, social media and real estate guides.

Liaised between buyers and sellers to provide positive experiences for both parties.

• Presented purchase offers to sellers for consideration. Wrote listings detailing and professionally highlighting property features to increase sales chances.

Reviewed market research data and changed sales plans accordingly.

• Assisted clients in financial planning for purchase. Marketed and sold property for clients by hosting open houses and advertising online and in print.

Represented buyers and sellers of developed and

undeveloped properties.

Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.

Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.

Collected fees and documented payment processes for property transactions.

Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.

Used NTREIS and other realtor databases to find

properties for clients.

Created and implemented marketing plans to drive sales and coached staff on new strategies for maximum

results.

Grand Prairie, TX • 12/2020 - 11/2021

Olive Garden Restaurant - Sauce Cook

Grand Prairie, TX • 01/2020 - 07/2020

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.

Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Changed and sanitized cutting boards, benches and

surfaces between tasks to avoid cross-contamination.

Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Maintained well-stocked stations with supplies and spices for maximum productivity.

Created identical dishes numerous times daily with consistent care, attention to detail and quality.

Communicated closely with servers to fully understand special orders for customers.

Produced high volume covers per day and maintained near-perfect customer satisfaction scores.

Covered, dated, rotated and properly stored food items to preserve quality and freshness.

Prepared sauces and garnishes to complement sauteed menu items.

Set up and maintained saute station to facilitate kitchen operations.

Leveraged scales, dishers and ladles to monitor portion control.

Adhered to safety procedures for operating and cleaning kitchen tools and machinery to avoid injury.

Liaised with sous chef throughout shift to obtain food prep and kitchen management instructions.

Maintained neat appearance and clean uniform to

project professionalism to customers.

Sauteed and seasoned meats, pastas and vegetables to customer taste preference.

Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.

Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Pep Boys - Store Manager

Bedford, TX • 06/2016 - 12/2017

Verified proper portion sizes and consistently attained high food quality standards.

Baked consistent quality items by accurately mixing, dividing, shaping and proofing.

Managed inventory control, cash control and store

opening and closing procedures.

Managed store employees successfully in fast-paced environment through proactive communication and

positive feedback.

• Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage through

excellent customer service and adherence to standard practices.

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Set effective store schedules based on forecasted

customer levels, individual employee knowledge and service requirements.

• Approved regular payroll submissions for employees. Rotated merchandise and displays to feature new

products and promotions.

Supervised guests at front counter, answering questions regarding products.

Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

Coached sales associates on product knowledge by using wide variety of training tools.

Promoted team collaboration, performance and

efficiency by fostering healthy environments focused on mutual success.

Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Reconciled daily sales transactions to balance and log day-to-day revenue.

• Scheduled and led weekly store meetings for all

Oriellys Auto Parts - Store Manager

Arlington, TX • 06/2008 - 03/2016

employees to discuss sales promotions and new inventory while providing platform for all to voice concerns. Protected store from loss or theft by setting and

enforcing clear security policies.

Rotated stock to achieve optimum appeal and minimize shrinkage.

Applied performance data to evaluate and improve

operations, target current business conditions and forecast needs.

Reviewed performance data to monitor and measure

productivity, goal progress and activity levels.

Delivered positive results by controlling monthly

operations budget and limiting financial discrepancies.

Minimized on-site cash with frequent deposits and high accuracy in predicting operations.

Developed new store location from ground up by hiring and training efficient team.

Managed inventory control, cash control and store

opening and closing procedures.

Managed store employees successfully in fast-paced environment through proactive communication and

positive feedback.

• Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage through

excellent customer service and adherence to standard practices.

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Set effective store schedules based on forecasted

customer levels, individual employee knowledge and service requirements.

• Approved regular payroll submissions for employees. Rotated merchandise and displays to feature new

products and promotions.

Supervised guests at front counter, answering questions regarding products.

Family Dollar - Store Manager

Dallas, TX • 04/2004 - 07/2008

Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

Coached sales associates on product knowledge by using wide variety of training tools.

Promoted team collaboration, performance and

efficiency by fostering healthy environments focused on mutual success.

Reconciled daily sales transactions to balance and log day-to-day revenue.

Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Scheduled and led weekly store meetings for all

employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.

Protected store from loss or theft by setting and

enforcing clear security policies.

Rotated stock to achieve optimum appeal and minimize shrinkage.

Applied performance data to evaluate and improve

operations, target current business conditions and forecast needs.

Reviewed performance data to monitor and measure

productivity, goal progress and activity levels.

Delivered positive results by controlling monthly

operations budget and limiting financial discrepancies.

Minimized on-site cash with frequent deposits and high accuracy in predicting operations.

Developed new store location from ground up by hiring and training efficient team.

Analyzed and interpreted store trends to facilitate planning.

Set, enforced and optimized internal policies to maintain responsiveness to demands.

Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.

Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Devised processes to boost long-term business success and increase profit levels.

Managed inventory control, cash control and store

opening and closing procedures.

Managed store employees successfully in fast-paced environment through proactive communication and

positive feedback.

• Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage through

excellent customer service and adherence to standard practices.

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Set effective store schedules based on forecasted

customer levels, individual employee knowledge and service requirements.

• Approved regular payroll submissions for employees. Rotated merchandise and displays to feature new

products and promotions.

Supervised guests at front counter, answering questions regarding products.

Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

Coached sales associates on product knowledge by using wide variety of training tools.

Promoted team collaboration, performance and

efficiency by fostering healthy environments focused on mutual success.

Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Reconciled daily sales transactions to balance and log day-to-day revenue.

Scheduled and led weekly store meetings for all

employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.

Protected store from loss or theft by setting and

enforcing clear security policies.

Rotated stock to achieve optimum appeal and minimize shrinkage.

• Applied performance data to evaluate and improve Dollar Tree Stores - Store Manager

Dallas, TX • 12/2002 - 04/2004

operations, target current business conditions and forecast needs.

Reviewed performance data to monitor and measure

productivity, goal progress and activity levels.

Delivered positive results by controlling monthly

operations budget and limiting financial discrepancies.

Minimized on-site cash with frequent deposits and high accuracy in predicting operations.

Developed new store location from ground up by hiring and training efficient team.

Managed inventory control, cash control and store

opening and closing procedures.

Managed store employees successfully in fast-paced environment through proactive communication and

positive feedback.

• Completed point of sale opening and closing procedures. Maximized sales and minimized shrinkage through

excellent customer service and adherence to standard practices.

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Set effective store schedules based on forecasted

customer levels, individual employee knowledge and service requirements.

• Approved regular payroll submissions for employees. Rotated merchandise and displays to feature new

products and promotions.

Supervised guests at front counter, answering questions regarding products.

Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

Coached sales associates on product knowledge by using wide variety of training tools.

Promoted team collaboration, performance and

efficiency by fostering healthy environments focused on mutual success.

Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Reconciled daily sales transactions to balance and log day-to-day revenue.

Scheduled and led weekly store meetings for all

employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.

Protected store from loss or theft by setting and

enforcing clear security policies.

Rotated stock to achieve optimum appeal and minimize shrinkage.

Applied performance data to evaluate and improve

operations, target current business conditions and forecast needs.

Reviewed performance data to monitor and measure

productivity, goal progress and activity levels.

Delivered positive results by controlling monthly

operations budget and limiting financial discrepancies.

Minimized on-site cash with frequent deposits and high accuracy in predicting operations.

Developed new store location from ground up by hiring and training efficient team.

Analyzed and interpreted store trends to facilitate planning.

Set, enforced and optimized internal policies to maintain responsiveness to demands.

Spanish

Native or Bilingual

LANGUAGES



Contact this candidate