Data Entry/ Customer Service
Resume:
KARLA MCBRYAR
************@*******.*** C: 334-***-**** 738 Gordon Road, Hartford, Alabama 36344 Summary
Hardworking, honest, and reliable professional committed to providing a productive and detail-oriented work ethic. Establishes positive expectations and personal professional goals to achieve and maintain. Works independently with exceptional time management, efficiency, and accuracy. Skills
Very proficient in the use of computers and programs with eight years experience using computers in specific daily job-related tasks, including, but not limited to: the internet, Microsoft Office, and specific scheduling, insurance, and school-related software.
Five years experience working in customer service oriented atmospheres.
Average Typing speed: 60 WPM.
Exceptionally organized, resourceful, and reliable.
Self-motivated, independent, and welcomes professional challenges.
Reliable and adaptable by learning new systems quickly and taking initiative.
Experience
Graceville Elementary School Graceville,
Florida
First Grade Teacher
08/2010 - 10/2013
Assumed full teaching responsibilities for a first grade class of between 18- 22 students per year.
Prepared and taught reading, writing, language arts, social studies, science, and mathematics units.
Utilized a variety of learning style techniques for the different visual, auditory, and kinesthetic learners.
Attended faculty meetings, student IEP meetings, and parent-teacher conferences.
Implemented phonics and math instruction with small groups.
Offered differentiated instruction and created individual student work stations/ centers.
Used hands-on activities, manipulatives, and technology to enhance student learning.
Used a variety of assessment tools and software to decipher each student's individual learning level, including, but not limited to: FAIR testing, cumulative records, Accelerated Reader, and local county assessment testing.
Dr. R. Scott Gamble Family Dentistry
Ashford, Alabama
Scheduling Coordinator
08/2007 - 06/2008
Maintained patient charts on a daily basis.
Handled a high volume of phone calls throughout the day from patients, insurance companies, and other offices regarding patient care.
Checked in each patient for their appointment and checked them out when the appointment was completed.
A "Day Sheet" which summarized each day's completed patient treatment was reviewed and matched against cash, checks, and credit transactions received throughout that business day.
Hillsborough County Public Schools
Tampa, Florida
Purchasing Specialist
07/2004 - 05/2007
Responsible for reviewing requisitions and purchase orders for bid compliance and account coding accuracy.
Typed purchase orders and maintained allocated budgets for the district's various new and renovation schools.
Regularly offered phone assistance to outside vendors and school district employees.
Reconciled error reports for large volume bid contractors. Progressive Insurance Tampa, Florida
Central Loss Reporting Unit
Representative
06/2003 - 06/2004
Handled customers' accident claims by entering all relevant information concerning the claim into the specific insurance software system.
Subject to weekly phone audits on all claims entered which focused on typing accuracy and ensured that proper customer service was being provided.
Used Excel, PowerPoint, and Word computer software for presentations at team meetings.
Winn Dixie Brandon, Florida
Cashier-Sales Associate
06/2002 - 04/2003
Provided customer service in a retail sales atmosphere by offering assistance and handling complaints.
Maintained and operated a balanced cash register; cashed checks and performed ATM / Credit transactions.
Education and Training
Chipola Junior College Marianna, Florida
Bachelor of Science Degree in Elementary Education 2008
Certification: Elementary Education (K-6) with an ESOL and Reading Endorsement.
4.0 Grade Point Average
Member of Future Educator Club,
Student Coordinator for Teacher Outreach Program Hillsborough Community College Tampa, Florida
Associate of Arts in Business Administration
2004
3.7 Grade Point Average
Riverview High School Riverview, Florida
High School Diploma
2003
5.85 Overall District Grade Point Average
3.9705 State Grade Point Average
Treasurer of Sophomore Class 2000-2001
Member of Mathematics Honor Society
National Honor Society
Tampa Tribune Honor Student, Fifty-two volunteer hours at Brandon Regional Hospital Professional Goals
I have a serious commitment to be the best worker within the company I have the opportunity to work for.
I will consistently strive to meet and exceed company goals provided.
I will work hard to ensure my data research and entries are accurate, thorough, and conducted in a timely manner. References
Mr. James Powell - Pastor/ Church Administrator, Straight Paths Christian School Enterprise, AL
Mrs. Hannah Strickland - Professor, Baptist College of Florida Graceville, FL
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