Madeleine B Perez

Winter Park, FL ***** 954-***-**** adve5h@r.postjobfree.com

PROFESSIONAL SUMMARY

Healthcare professional and home companion with strong history of providing support to clients within medical field or business environments to deliver comprehensive daily scheduling and providing assistance with daily task, time management, assignment prioritization all patients needs and executing them with compassion and being diligent. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed all expectations.

Talented professional bringing skills in consistently offering targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.

SKILLS

Home Health Care

State Regulations Knowledge

Meal preparation

Problem resolution

Bill computation

Food spoilage prevention

Strong Family Interaction

Patient Care

Cleaning

Patient Bathing

Self-Motivated

First Aid and Safety

WORK HISTORY

HOME HEALTH AIDE/HOME HEALTH AIDE/PERSONAL CAREGIVER 10/2020 to 1/2023

Comfort Keepers Home Care Oviedo, FLORIDA

Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Followed nutritional plans to prepare optimal meals.

Provided transportation and appointments management.

Developed rapport to create safe and trusting environment for care.

Assisted disabled clients to support independence and well-being.

Supported families through difficult times by offering emotional support and education on important care tasks.

Specialized training in Dementia patient’s care.

HOST/SERVER SHIFT LEADER 07/2017 to 08/2020

First Watch Restaurants Inc. Pembroke Pines, FL

Kept register accurate through correct billing, payment processing and cash management practices.

Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.

Helped customers place orders, suggested appropriate options for food allergy concerns.

Replenished food items and other supplies to keep pantry well-stocked during busy periods.

Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

AFTER CARE TEACHER 08/2017 to 12/2019

Somerset Academy Miramar, FL

Promoted sensory development by providing access to different textures.

Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.

Promoted physical, academic and social development by implementing diverse classroom and outside activities.

Developed age-appropriate activities and programs for children 5 to 9 years old.

Prepared individual curriculum for academically under achieved students.

SUPERVISOR AND LIASION WITH INTERNATIONAL CLIENTS 02/2012 to 12/2016

Nuris Used Auto Parts, Inc. Opa-locka, FL

Drove year-over-year business growth while leading operations, strategic vision and long-range planning.

Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.

Entered inventory data into Excel spreadsheet to implementing tight safeguards to secure financial and personal information

Processed itemized bills and shipping containers for smooth transition through customs.

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Performed supplier risk evaluations and supported regulatory inspections.

OFFICE MANAGER/INVENTORY SPECIALIST 09/2007 to 01/2012

Rafael Bueno Used Auto Parts Santiago, Dominica Republic/USA, Dominica Republic

Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.

Checked prices and calculated totals for accurate invoice processing.

Maintained and organized inventory receipts and efficiently processed changes to reduce process lags.

Scheduled deliveries of containers by specified time to customers over sea on timely fashion.

Safely and securely loaded items to prevent damage during transport.

MEDICAL ASSISTANT 08/1994 to 09/2003

Montefiore Medical Center The Bronx, NY

Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.

Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.

Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Sanitized, restocked and organized exam rooms and medical equipment.

Obtained client medical history, including medication information, symptoms and allergies.

Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.

Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Called and faxed pharmacies to submit prescriptions and refills.

EDUCATION

HHA Certificate, CNA Certificate

Nursing Unlimited Health Care Training School, Miami Gardens, FL

Completed both CNA and HHA program

Graduated in 2012

National Certification Medical Assisting Licensure

Mandl School Allied Health, New York, NY

Coursework in National Certified Medical Assistant Program and National Certification in Phlebotomy.

A.S of Business Management

Hunter College Of The City University Of New York, New York, NY

HHA Certified Home Health Aide 02/2020

Career Prep Institute, Miramar, FL

Received Diploma of completing 75 hours program

CPR certified

HIV / AIDS certified

Alzheimer's Disease Certified

ADDITIONAL INFORMATION

I am Bilingual in English and Spanish

I am a Team player

I am very reliable, Trustworthy

Notary Public, Florida

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