Sales Manager Customer Service

Eli L Harris

******.*********@*****.*** • 541-***-****

LinkedIn • Eugene, OR 97401

Sales

Results-oriented professional with rich experience leading end-to-end sales operations and executing robust strategies to drive revenue growth and accomplish organizational goals. Prudent at leveraging effective communication skills to address customers’ issues and meet all clients’ needs. Expertise in providing strong leadership to direct high-performance teams and achieve optimum performance. Ability to cultivate and maintain long-term relationships with key stakeholders and deliver beneficial recommendations to ensure corporate success.

Core Competencies

Strategic Sales Planning Customer Satisfaction Team Leadership

Revenue Growth Market Share Development Relationship Building

Product Launch Schedule Management Issue Resolution

Professional Experience

M. Jacobs Fine Furniture, Eugene, OR 2018 – 2022

Sales

Implemented successful leadership training program by utilizing professional expertise. Communicated with prospects in person or over phone and suggested products to clients based on needs. Prepared sales slips, managed payments, assisted customers in EMI processes, and arranged finance options for customers. Orchestrated day-to-day sales meetings and deployed tactical planning to attain defined objectives. Generated publicity, maintained relationships, and built referral network by organizing outreach to local and civic community.

Surpassed individual and team targets by developing inquiry process for maximum sales ratios.

Fostered sustainable relationships with various communities throughout the state.

Determined clients’ needs and provided required furniture to customers.

Camping World, Coburg, OR 2012 – 2018

Sales

Directed sales team activities and reported senior-level management about goal attainment. Enhanced closing ratio by educating families and seniors on key features. Used databases to track clients and contacts for ongoing future sales.

Ranked among top 10 by developing company programs in collaboration with skillful team.

Rendered outstanding customer service by meeting all clients’ requirements.

Successfully launched new products into market and expanded distribution of existing brands.

Maximized overall profitability by identifying and capitalizing on beneficial opportunities.

Guaranty Chevrolet, Junction City, OR 2010 – 2012

Sales

Oversaw multiple operations related to customer service, employees’ relations, and delivery departments. Provided beneficial suggestions to individuals, families, and business groups. Introduced and implemented various industry related software programs.

Ensured highest closing percentage by implementing best practices to transform leads into sales.

Accomplished organizational projected goals by driving inbound and out bound sales efforts.

Additional Experience

Sales Manager, Ingram RV, Eugene, Oregon

Sales Manager, Black Butte Builders, Driggs, Idaho

Caregiver, Emerald Nursing, Eugene, Oregon

Caregiver, Eugene Rehab and Specialty Care, Eugene, Oregon

Awards & Accolades

Sales Team Advancement Award

Salesman of the Month (Many Times),

Crew Leader Award (Three Times)

Salesperson of the Month (Four Times)

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