Daniel Santiago

** ********* *** ******** ** ****2

845-***-**** adve36@r.postjobfree.com

SUMMARY

Reliable and conscientious employee who can work under direct or indirect supervision. Major strengths are in organization, accuracy and attention to details. Ability to complete assigned tasks efficiently and enthusiastically. A team player who is attentive to details and able to work in a fast paced environment. Excellent oral and written communication skills. Dependable, professional who takes pride in his work and always looking for potential growth.

Cantina Tequila bar White Plains, NY 06/2021-present Bartender/ Lead Server

● Working 6 hours or more on your feet

● Menu knowledge and making sure to keep up with company standards

● Serving guest and making sure to let customers feel at home and happy, providing the best service to them

● Managing 5 or more tables at a time

● Running drinks and working with others to make the shift run smooth

● Cleaning tables when it is necessary and having the mind set to think and feel like a customer in situations like, need napkins or more water etc

● Knowledge on making basic drinks

● Learning the recipes of the restaurant special cocktails

● Being able to talk with customers and work at the same time not slowing your service to others

● Being clean and organized as best as possible

● Teamwork

● Working 50+ hours a week

● Making sure the other servers are up selling and taking care of their tables

● Any issues to report to management during the shift

● Make sure the money is being handled correctly by staff Freebird White Plains, NY 05/2021- 08/2022

Bartender/Server

● Working 6 hours or more on your feet

● Menu knowledge and making sure to keep up with company standards

● Serving guest and making sure to let customers feel at home and happy, providing the best service to them

● Managing 5 or more tables at a time

● Running drinks and working with others to make the shift run smooth

● Cleaning tables when it is necessary and having the mind set to think and feel like a customer in situations like, need napkins or more water etc

● Knowledge on making basic drinks

● Learning the recipes of the restaurant special cocktails

● Being able to talk with customers and work at the same time not slowing your service to others

● Being clean and organized as best as possible

● Teamwork

Gyu-Kaku White Plaines, NY

General Manager 08/2017 - 05/2021

● Oversee production of food according to sanitation and quality standards

● Manage and mentor staff, including recruiting/hiring/training of all employees, overseeing HR/payroll, managing issues of discipline/termination, ensuring ongoing training/education, etc.

● Manage supplies and ensures orderly work areas as well as cost control and service standards

● Make certain work stations are clean and equipment, tools, and supplies are properly stored

● Ensure compliance with all applicable federal and state laws and all company policies

● Provide timely and accurate reports as required

● Provide customer satisfaction and address customer concern/s and issue/s

● Guarantee stated goals are met

James Allen Company NYC 8/2015 - 08/2017

Fulfillment Clerical

● Responsible for manufacturing and fulfillment of product/Diamonds and gems to customers including orders such as Jared, Kay, Zales and new customers

● Manage and process while maximizing quality assurance, cost effectiveness and profitability.

● Postal affairs and tracking of all orders receiving and distribution; Fed ex, UPS, USPS

● Work closely with the marketing team in evaluating demand forecasts and manage master distribution plans

● Ensure efficient stock ordering and planning. Lift over 50lbs

● Manage fulfillment vendors responsible for fulfillment of all products.

● Work proactively with vendors to ensure continuous improvement and production

● Ensure in a timely matter concepts as well as kit packing, fulfillment packing, distribution

● Postal requirements with a strong customer focus.

● Maintain the highest levels of customer service to internal and external customers.

● Responsible for order management of all new customer orders and ensuring a close loop process Chimneys Children Service, Brewster N.Y. 04/2008 - 05/2015 Kitchen Staff

● Wash, peel and cut various foods to prepare for cooking or serving staff/ residents.

● Operated and oversaw the use of appliances including, but not limited to slicers, ovens, broilers, fryalator, dishwashing machinery, and other small kitchen appliances.

● Weigh or measure ingredients and keep records of the quantities of food used.

● Butcher and clean fowl, fish, poultry, and shellfish to prepare for cooking or serving.

● Inform supervisors when supplies are getting low or equipment is not working properly.

● Place food trays over food warmers for immediate service, or store them in refrigerated storage c

● Remove trash properly in compose bin and clean kitchen garbage containers

● Work on assembly lines adding cutlery, napkins, food, and other items to trays in dining room

● Assist cooks and kitchen staff with various tasks as needed,

● Prepare a variety of foods according to resident’s diet or supervisors' instructions, following approved procedures.

● Stock cupboards and refrigerators, and tend salad bars and buffet meals.

● Store food in designated containers and storage areas to prevent spoilage.

● In-depth knowledge of company policies, HACCP standards, and OSHA regulations Panera Bread, Danbury Connecticut 07/2014 – 05/2015 Associate Trainer

● Training of new employees as well as other daily tasks involving food prep and service; making sandwiches, salads, serving soup, bagels, coffees, teas, smoothies, and ensuring proper food storage at all times.

● Coordinated and oversaw kitchen staff in meal preparation and presentation from kitchen with responsibility for maintaining quality and quantity control. Associate Sales/Food Prep 10/2012 – 05/2015

● Make special dressings and sauces as condiments for sandwiches.

● Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads.

● Package take-out foods and serve food to customers.

● Tracked inventory levels.

● Prepared and cooked all food for special banquets and dinners including entrees, vegetables, soups, sauces, and desserts

● Determined food needs and quantities based upon daily usage and menus planned

● Light book keeping cashing register in and out.

● Prepare and serve a variety of beverages such as coffee, tea, and soft drinks. EDUCATION

WESTCHESTER COMMUNITY COLLEGE Graduated 05/2015

Associates Degree: Business Administration

SKILLS

Windows 2007, Microsoft Word, Excel, Outlook, Power Point, Access, Adobe Illustrator, Scanning Technology, Internet proficient Type 40 wpm and intermediate in Spanish. Excellent computer skills including Outlook, Word, Excel and PowerPoint. Strong analytical skills. Detail oriented with strong organizational and planning skills. Able to multi-task and handle multiple priorities in a challenging, fast-paced environment. Knowledge of USPS regulations

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