Latonia Clayton

Customer Service

Peoria, IL ****4

adve33@r.postjobfree.com

+1-309-***-****

I've been a Home Health Aide for two years, I really enjoy caring for people. I also have some Customer Service experience.. My most recent Job I was a see Secretary/receptionist, for Dr Clean power washing.. And I was a CSR over the summer in Seguin,Texas. Helping customers with issues wit product and services

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Packer

Caterpillar/Morton - Morton, IL

March 2022 to October 2022

Pack parts for outbound/shipping

Box Toe/ Fitting

Red Wing Shoe Company - Red Wing, MN

January 2021 to July 2021

I applied the box toe the boots using glue and a steam press... also did some packaging of the the boots In Home Caregiver

Freese - Peoria, IL

February 2015 to March 2020

Take care of Kimberly Freese mother. With daily living . Cooking, cleaning, assisting with baths, using the restroom, clothing, ETC.

Also administering medications . Running errands also. Secretary/Receptionist

Dr Clean power washing and Detailing - Peoria, IL

March 2016 to April 2019

Answering phone making appointments and also calling customers confirming appointment date and time. Money handling, and light cleaning

Home Health Aide

Kathy Baker/ employer - Davenport, IA

September 2012 to June 2014

Responsibilities

Caring for Ms. Baker's elderly mother in their home. Her mother was disabled. I assisted with sponge bathing, clothing, feedings, administering medications. And some light house cleaning. Accomplishments

That there are people in this world that really need the help and or assistance from someone else. And I really enjoyed helping Ms Baker

Skills Used

Communication, and health care..

Customer Seervice Representative

Altell Communjcations - Seguin, TX

April 2011 to July 2012

Assisting customers with mobile phones purchases, help in solving phone issues, and trouble shooting I only worked weekends up until they closed their doors in July of 2012. I enjoyed the job. Working with and helping people Education

High school or equivalent in Required subjects

Chicago, IL

August 1985 to May 1989

Skills

• Home Health

• Home Care (6 years)

• Care Giver

• housekeeping (2 years)

• customer service skills (4 years)

• Detailing

• Car Wash

• Dementia Care

• Laundry

• Medication Administration (2 years)

• Cooking

• Computer Literacy

• Customer Service (5 years)

• Phone Etiquette (5 years)

• Typing

• Residential Cleaning

• Meal Preparation

• Food Preparation

• Patient Care

• Front Desk (5 years)

• Senior Care

• Microsoft Word

• Caregiving

• Manufacturing

• Data entry

• Assembly

• Warehouse experience

Certifications and Licenses

Home Health Aide

Assessments

Customer Focus & Orientation — Proficient

August 2020

Responding to customer situations with sensitivity Full results: Proficient

Verbal Communication — Familiar

September 2018

Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar

Work Style: Conscientiousness — Highly Proficient

August 2020

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Highly Proficient

Sales Skills — Familiar

August 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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