Adrian Lowe

**** *** **.******** ****, MD *****● 443-***-**** ● adve1y@r.postjobfree.com

Assistant Manager

KEY SKILLS

Active listening

Adaptability

Attentiveness

Conflict resolution

Creativity

Decision-making

Dependability

Effective communication

PROFESSIONAL EXPERIENCE

Foreman

May 2015 - May 2018

GREEN GARDENS INC

Clarksburg Maryland

Lead a team of four to six crew members in our daily tasks, taking responsibility for all equipment and talking to homeowners to explain our jobs done our asked of us.

Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs.

Conduct or arrange for worker training in safety, repair, or maintenance techniques, operational procedures, or equipment use.

Plan and schedule activities for crew members and equipment daily.

Meet scheduled completion dates on time and under budget

Oversee daily safety meetings on site including completion of JSA’s prior to starting each day.

Complete daily time sheets, purchase orders and DVIR’s

Assist in close out packages for customers.

Mill Work Specialist

March 2010 - July 2015

HOME DEPOT

Germantown Maryland

Order specialized exterior Doors and interior doors and windows for homeowners and contractors.

Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for transport to designated areas.

Signal workers to discharge, dump, or level materials.

Customer Care Specialist

February 2011 - September 2015

BED BATH BEYOND

Gaithersburg Maryland

Anything and everything customer related. Opening and closing till. Counting cash open, close and mid-day.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Refer unresolved customer grievances to designated departments for further investigation.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.

Assistant Manager

January 2008 - August 2010

DOMINOES

Rockville, Maryland

Ordering food, scheduling employees, closing credit cards out, mapping drivers to routes

Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

Answer phone calls and direct calls to appropriate parties or take messages.

EDUCATION & TRAINING

High School

June 2005

WATKINS MILL HIGH SCHOOL

Gaithersburg, Maryland

Associate of Arts

MONTGOMERY COLLEGE

Germantown, Maryland

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