Adjunct Faculty Human Resources

RITA RHOCK

Princeton, TX ***** 214-***-**** advdx4@r.postjobfree.com

PROFESSIONAL SUMMARY

Goal-driven Healthcare Administration professional well-versed in recruiting, training, and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.

SKILLS

●Verbal and Written Communication

●Employee Training Program

●Employee Performance Evaluations

●Employee Recruitment and Hiring

●Decision Making

●Budget Planning

●Facility Oversight

●Stakeholder Coordination

●Patient Care Assessment

●Financial Reporting Coordination

●Accounts Payable and Accounts Receivable

●Healthcare Regulations

WORK HISTORY

Adjunct Faculty Professor (PT) 07/2019 to Current

Wilmington University

●Managed development of Human Resources Management program and Hybrid system for use in expansion of curriculum delivery options for entry-level students

●Developed curriculum standards, lesson plans and syllabi including full cycle recruitment

●Utilized various methods, including exams, quizzes, and assignments to assess student comprehension, and monitored student performance using automated reporting system

●Built relationships with students, mentoring on personal, professional, and academic goals while providing coaching on effective study habits

●Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions, and using techniques to track student participation

Healthcare Administrator/ Director 07/2021 to 11/2022

Rylo Home Healthcare

●Managed the overall operation of the organization, with responsibility to the Governing Board, Including control, utilization, and conservation of its financial assets

●Implemented successful healthcare program through professionalism, quality of care, medical teaching, and patient satisfaction

●Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees

●Developed and updated department goals and achievements throughout fiscal year

●Developed and updated policies and procedures, maintaining compliance with statutory, regulatory, and local, state, and federal guidelines relating to HIPAA, benefits administration, and general liability

●Maintained up-to-date information in electronic medical records software

●Communicated with doctors, nurses, patients, and other employees to identify and resolve healthcare needs.

Mental Health Therapist 07/2019 to 01/2022

Your Center LLC

●Assessed clients' mental condition based on the review of client information, interviews, observation, tests, and collaboration with other staff members

●Examined issues including trauma, substance abuse, aging, bullying, anger management, careers, depression, relationships, self-image, stress, and suicide

●Served as a client advocate to coordinate required services or to resolve emergency problems in crises

●Conducted initial family assessments and refer patients, clients, or family members to community resources or specialists as necessary

●Monitored the client's process through case management

●Encouraged clients to discuss emotions and experiences

●Assisted clients with defining goals, planning action, and gaining insight

Psychiatric Social Worker Manager III 02/2021 to 10/2021

Premier Staffing Source Inc

●Managed team of 50 employees, overseeing hiring, training, and professional growth of employees

●Completed psychosocial evaluations and needs assessments

●Organized clinical documentation, treatment plans, and referrals

●Updated treatment plans on monthly basis with latest intervention strategies and progress notes

●Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into community

●Developed Functional Behavioral Assessment and Positive Behavioral Intervention Plan to identify cause of problem behavior, formulate strategies to address behavior and teach new behavioral skills

●Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents

Human Resources Director 07/2016 to 02/2021

Alexander Businsky Consulting

●Sourced, qualified, and conducted screening interviews, viewed candidates with over 50 requisitions, over 90 open positions,10-15 interviews scheduled a day

●Maintained company compliance with local, state and federal laws, in addition to established organizational standards.

●Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.

●Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates via applicant tracking applicant tracking systems

●Improved operational processes resulting in productivity increase in HR department

●Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments

●Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting system

Assistant Program Director 02/2012 to 02/2018

Connection Community Support Programs

●Communicated regularly with guardians of residents, answering questions, and addressing concern

●Provided leadership, administrative and personal care of group home with 15 residents and 50 staff members

●Participated in community events and met with local leaders to develop recreational activities for residents

●Created customized care plans, working with hospital staff and families to assess and meet individual needs

●Promoted positive relations between residents and staff

●Liaised between community programs and residents and counseled 10 community and assisted living residents

●Assisted residents with transitioning into new living environment and maintained strong relationships with residents

●Boosted staff morale by offering constructive feedback and specific direction

EDUCATION

Ph.D Healthcare Administration EXPECTED IN 2024

Walden University, Minneapolis, MN

Master of Science Organizational Leadership 05/2019

Wilmington University, New Castle, DE

Master of Science Healthcare Administration 11/2018

Wilmington University, New Castle, DE

Bachelor of Science Human Resources Management 11/2017

Wilmington University, New Castle, DE

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