Customer Service Office Assistant

MARLENE YANCHULA

403-***-**** ***************@*****.*** Calgary

Office Assistant

HIGHLIGHTS OF QUALIFICATIONS

Professional, courteous, effective, and efficient

Strong communication skills with a positive demeanor

Familiar with the use of Microsoft Office

Self-motivated, fast learner and enjoys multitasking

Experience working successfully individually and with a team environment

Office Skills

Effective written, oral, interpersonal and customer service skills in person and on the phone

Able to work in a fast-paced environment and customer service skills in person and on the phone

Capable of directing employees, delegating tasks and handling customer service issues

Experience with record keeping, procedures and working in a team environment

WORK EXPERIENCE

Receptionist/Clerical Support

James E. Marr and Associates, Calgary

Receptionist/Clerical Support

Independent Living Centre of Calgary

Receptionist/Clerical Support

Discovery House

Typist at Alberta Mental Health

Placement by Executrade Personnel

File Clerk (Chevron, Gulf Oil)

Placements by Horizon Design

EDUCATION

Office Administration Diploma, Calgary

Southern Alberta Institute of Technology

Bachelor of Arts in English, Calgary

University of Calgary

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