Customer Advocate Operator
Resume:
Carrie Butler c. 816-***-****
Professional Level Team Lead
EDUCATION
Penn Valley Community College – Business Management
Builders Association – Construction Management
PROFESSIONAL QUALIFICATIONS
Certifications in Business Management and Construction Management. 16 years experience in management leadership roles within the construction and production manufacturing industries. Abilities in core areas of operational management and organizational development, with emphasis on working with cross functional teams and project management.
EXPERIENCE
2022 - Present Boehringer Ingelhiem
APU 3 Operator
Here I do CIP/SIP of vessels, MES/SAP, Aspestic gowning, making connections and sending them for autoclave for use, media prep, filter prep, documentation, proper PPE, sample taking, pack
2021-2022 Biozyme Inc.
Operator
In this role, I learned how to identify bugs in product, troubleshoot all areas of the line, clean up, material were in house to run schedule, forklift, documentation, label bags, ensure proper set up for runs, set up in mornings and how processes were done.
2018 - 2021 Clarios/Johnson Controls
Pasting Operator
As a Pasting Operator, I were responsible for making sure I had the material to run the schedule before me, mix the paste that went on the grid, troubleshoot any area of my line, safety, quality of the plates, clean ups, hourly documentation.
2017 - 2018 Nestle Purina
Team Lead/Supervisor
Started on the production floor as a Seamer Operator. I made sure lids were loaded and quality of lids were good. I were responsible for cleaning the seamer during changeovers, documenting time sensitive information, ensuring the area remained cleaned and 5s was in place. As a Team Lead I were responsible for time clock errors/punches, made sure there were a good flow of work to get the product out on time, troubleshoot problems with machincery and product, hold shift meetings and training of new employees, entering data hourly for problems that occurred at every machine and to uphold a positive attitude.
2014 - 2017 Whitewave Foods
Packaging Lead
As the lead of my sector, I am tasked to ensure the continuity of the production assembly line. I conduct quality control checks of the product and work closely with employees to assure they have all required paperwork and tools. I assist my direct reports in troubleshooting issues with the machines. I am responsible for the scheduling and training of the employees in my area. I use the software applications of SAP and CIP/SIP. I prepare reports and meet with upper management to strategize planning for near future production schedules.
2013 - 2014 SPG Vending
Customer Advocate/Inventory Supplier
Responsible for inventory supply. I stocked machines at various locations throughout the DFW Metroplex. I collected and accounted for revenue generated by the vending machines. Reported results of client interaction to management daily.
2004 – 2013 Sara Lee/Hillshire
Procedural Manager
Responsible for the logistical placement of delivery trailers. I verified required paperwork was complete and accurate. Ensured machinery was working properly. Operated a forklift for unloading the trailers. Monitored dates on products to guarantee first in/first out procedures were followed.
Skills
Drywall; framing; all power tools; MS Office; 5th wheel driving; office machines; forklift/slip sheet driving
References:
Beth Janke
Steve Thomas
Jason Grayson
Graham Hancock
Cynthia Fain
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