Tracy England

**** ***** ******* **

Valmeyer, IL 62295

advdqg@r.postjobfree.com

613-***-****

Profile

I have 16 years of experience in Inventory and Pharmaceutical and staff management. Excellent communication with client and distributing companies. Driven by positive work ethics and patient for successful results. Encourage furthering education to help create accelerating partnerships with a team.

Team player and team training to conduct and produce a successful outcome.

Ability to stay highly organized to maintain productivity.

Experience

Alton Southern Railway 2022- Present

Administrative Clerk

Oversaw train movement around the country, updated accurate billing for train cars, with our mainframe system. Worked with Local Industries to organize freight. Industries that keep the country supplied in goods for everyday living. Managed crews and dispatched from the rail yard.

Riverstone Animal Hospital • Waterloo, IL 2016– 2022

Inventory/Staff Manager

Spearheaded and supervised merchandise cycle counts and yearly physical inventory audits. Optimized schedules and work assignments, factory in employee knowledge and abilities and coverage demands. Prevented shortages by monitoring stock levels and submitting new orders. Performed a variety of office, clerical, or accounting duties, such as reception, billing, bookkeeping, or selling products. Calculated accurate customer charges for sales and billing services.

Vet Technician/Administrative Support

Communicated with pet owners to determine and document medical histories and reason for visit. Assisted in veterinarian during medical and surgical procedures. Calculated medical medications to be administered. Communicated effectively with clients by phone to provide status updates on animal care. Estimated care costs, drafts, and invoices for services. Led staff training and thoroughly educated staff on individual skills sets, procedures and new products. Extensive administrative support experience in handling patient accounts and billing. Handle Customer complaints. Conduct audits of vendor supplies. Help with financing of customer accounts.

Waterloo Animal Hospital 2006-2015

Customer Care/Vet Technician-

Performed quality care for animals. Developed a role in client education and proactive guidelines for pet owners. Provided support in customer accounts. Handled billing issues and patient accounts. Conducted ordering of medical supplies. Took inventory of supplies. Handled vendor accounts and billing.

Education

Jefferson Community College • Hillsboro, MO

May 2009 • Associate Degree of Applied Science in Business Management

Valmeyer Community School District • Valmeyer, IL

May 2007 • High School Diploma

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