Nicole Allen-Almy

Marcy, NY *****

advdot@r.postjobfree.com

+1-315-***-****

Work Experience

Phlebotomy Instructor-Adult Education

Madison-Oneida BOCES - Verona, NY

August 2022 to Present

Responsibilities:

Assist students in completing a phlebotomy program that will prepare them to take the National Phlebotomy Association exam--at the same time, covering topics phlebotomy theory and skills, CPR, infection control, and professional development.

Medical Assistant

Mohawk Valley Health System - Utica, NY

March 2022 to Present

Responsibilities:

Performs administrative duties including but not limited to: monitoring/maintaining the electronic & paper medical records, coordinating communication between patients and medical staff, greeting and checking in patients and families, utilizing the computer for data, answering phones, booking appointments, managing insurance forms. Performs clinical tasks including but not limited to: taking/recording vital signs (such as temperature, heart rate, and blood pressure), taking/recording height and weight measurements, preparing patients for exams, cleaning/sanitizing exam rooms, drawing blood, giving vaccines, performing minor medical tasks (such as removing sutures or preparing the patient for minor procedures).

Addresses customer issues including but not limited to: using knowledge of medical terminology and insurance procedures to act as a liaison between the patient and insurance agency, providing service excellence to patients and their families through offering empathetic and compassionate patient-centered care; professionally managing patients, families and caregivers' needs and concerns; responding to patient requests and making active referrals to subject matter experts who can fulfill the patient request; providing culturally sensitive care. Utilizes standard precautions and practice at all times, maintains a safe and clean work environment by complying with procedures, rules, and regulations Nurse Technician

Mohawk Valley Health System - Utica, NY

August 2018 to September 2021

Responsibilities:

Responsible for drawing blood from patients, taking patients' vitals and EKGs, practicing proper patient identification, and practicing infection control standards at all times while working with patients and equipment. Patient scheduling using the Epic scheduling system. Certified Phlebotomy Technician

LabCorp at MVHS St. Luke’s Hospital - Utica, NY

September 2015 to October 2017

Responsibilities

Responsible for drawing blood from patients, practicing proper patient identification, labeling vials with patient names and dates, and practicing infection control standards while working with patients and equipment.

Sales Associate/Customer Service

Mobile Phlebotomist/Paramedical Insurance Examiner ExamOne - East Syracuse, NY

November 2014 to March 2017

Responsibilities

*Assesses nature and extent of illness or injury to establish and prioritize medical procedures that require insurance screening.

*Provide medical examination and screening of patients consistent with medical director-approved protocols.

*Observes, records, and reports to physician, patient's conditions and reaction to drugs, treatments, and significant incidents for a final screening for insurance.

*Completes all reports, including patient care records, legibly and accurately

*Performs all duties in a safe, courteous, confidential, and professional manner, always taking into account the patient's well-being.

*Protect the privacy of all patient information per the policies, procedures, and practices, following general principles of professionalism as a healthcare provider. Key Holder

The Children's Place - New Hartford, NY

January 2008 to December 2015

Responsibilities

Supports management team to maximize productivity through product knowledge, customer service and by meeting key store initiatives

Serves as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand

Participates in all program that provides an exceptional shopping experience to our customers and drives store profitability while leveraging payroll; supports and participates in all company training and developmental initiatives

Education

High school diploma

South Glens Falls Senior High School - South Glens Falls, NY September 2014 to December 2014

Certification in Phlebotomy in Phlebotomy

OHM BOCES Oneida - New Hartford, NY

September 2014 to December 2014

Skills

• Phlebotomy

• Venipuncture

• Patient Care

• Infection Control Training

• Medical Records

• Epic

• Medical Scheduling

• Medical Office Experience

• Clerical Experience

• Medical Terminology

• Vital Signs

• Adult Education

• HIPAA

• Customer service

Certifications and Licenses

Certified Phlebotomy Technician

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