Clerk

Alicia Hankey

Email: ***************@*******.*** Contact: 1-868-***-****

Objective:

To work in an organization where my skills and academic qualifications can be utilized to effectively contribute to the advancement of that organization.

Professional Work Experience:

Medical Associates-May 2022 to January 2023- Nurses Clerk in the Nursing Administration Department

Areas of responsibility for the period May 2022 to January 2023: (ICU, East Wing Wards and South Block Wards)

Administrative Duties:

Making copies for the various nursing departments and organizing Nurses files.

Assisting with and answering phone calls to provide information for nurses and patients

Booking theatre cases for the respective medical doctors

Ensuring patients are allocated to their respective room

Changing the drug labels when necessary

Calling different departments (Laboratory, Kitchen, Doctor’s offices, Theatres, Accident and Emergency) to assist in the communication for medical directors, nurses, doctors and managers.

Requesting and replenishing drugs

Restock stationary

Documenting the temperature book for the respective wards (Both East Wing and South Block)

Receive Delivery when stock comes.

Ensuring books such as (Ambulance, Temperature, Birth/Death, Narcotics, Antibiotics, Controlled Drug etc) for the nurses are updated

Booking the ambulance services when needed for patients

Assisting Nursing Manager with overtime, timesheets, staff rosters, absenteeism for nursing staff

Recording of incidents and accidents on wards

South- West Regional Health Authority - April 2019- April 2021- On the Job Training Clerical Assistant in the Nursing Administration Department

Areas of responsibility for the period April 2019 to February 2020: Neurology Ward, Chest Clinic Ward, Intensive Care Unit Ward, High Dependency Unit Ward, General Surgery Ward and Male and Female Orthopedic Wards, Nephrology, Blood Bank, Urology, 16B, Hemodialysis.

Administrative Duties:

Assisting with Organizing Vacation Leave Rosters for Nursing Staff.

Assisting with the Management of Nurses Hospital Numbers.

Documenting Sick Leave for Nursing Staff.

Assisting with Covid Records.

Documenting the Off- Duty records for the Nurses assigned to the various Wards.

Development of Databases for Tracking Information.

Documenting Incidents/Accidents on monthly Score Card for the various Wards.

Preparing Memos & Letters for Nurses.

Documenting Reports after taking minutes for meetings held by managers for the Wards.

Distributing certificates for IV canulation to nurses.

Other related duties as required.

Area of responsibility for the period December 2020 – April 2021: Management of the Information Booth

Duties:

Management of Covid protocols in the Information Booth.

Management of the flow of visitors to patients.

Providing information to all stake holders.

Documentation of visitors on databases for record keeping.

Providing pertinent information to management.

Preparing all passes & other related duties as required.

Volunteer Work Experience

2017- 2018- Laboratory Assistant at University of the Southern Caribbean:

Tutoring- Conversational Spanish, Chemistry & Biology, English

Academic Qualifications:

2020-2021- University of Bedfordshire, London

(MBA) Master’s in Business Administration

2020 - Trinidad and Tobago Red Cross Society

Certificate in First Aid, AED and CPR

2013-2018 - University of the Southern Caribbean, Trinidad

Bachelor of Science in Biology (major), Chemistry (minor)

2008-2013- Holy Faith Convent, Penal

CXC, CAPE

Achievements

2020 - Participated in Basic Life Support workshop and Infection and Prevention Control held by South West Regional Health Authority.

2015- 2018 - Participated in Gnosti Biology Club at the University of the Southern Caribbean:

2014 - Participation in Debate competition at University of the Southern Caribbean

References

Simon Alexis

Patient Care Coordinator

South West Regional Health Authority

Contact: 868-***-**** Ext (4171)

Anissa Permanand

Assistant Nurse Manager (Ag)

South West Regional Health Authority

Contact: 781-6332

Stacy Caesar

Project Manager

#121 Indian Trail Village Couva

Contact: 376-6846

Email: Stacy Fitzpatrick-Caesar

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