SIRENA NEGRETE

SANTA ANA, CA. *****

CELL: 714-***-****

EMAIL: advdn6@r.postjobfree.com

Objective:

I thrive in a fast-paced, dynamic environment and can perform independently as well as in large groups. I am enthusiastic, responsible, and always present, honest and friendly. I adapt quickly and apply my skills to produce solid results leading to growth personally and professionally. Overall, I am seeking a position to utilize my skills and abilities while continuing to learn more.

Work History:

Remote Escrow Assistant scheduler

Doma / States Title - Irvine, CA

June 2020 to August 2022

Working remotely on ResWare as a lead scheduler. Scheduled signing request by lenders. Being totally paperless. Scheduled signings Notary partners websites, handle request by email (Outlook ) Slack, Momentum or dial pad. Did separate Deed signings and split signings. Made sure Notaries were assigned and docs uploaded for signing. Also handled Post Closing requests on items needed to fund.

Escrow Assistant Jr

Ticor Title - Newport Beach, CA

September 2019 to April 2020

Was being trained as Escrow assistant would order payoffs, put title packet together and send to lender. sign check for proceeds and payoffs,did FedEx, open Escrow orders and other task assigned. Customer Service and Title Assistant

Equity Title - Irvine, CA

July 1997 to September 2019

Answer high volume of calls 60-70 daily and 20-25 emails daily from clients requesting recorded Document Grant Deeds, Deeds of Trust and/or resolved issues on title matters. Giving information to clients by email, fax, verbal or hard copy to the client’s office by delivery overnight. 2

Most of the information is who is on Title, how many open Deeds of Trust are against the property. Researched County records to provide information relative to property condition. Title Assistant is a high volume of title closing recordings in the residential Real Estate environment. Identifying title defects such as break in chain of title, errors in documents prior or after recording, paid unpaid taxes, searched for state/federal liens and judgments against borrowers. Performed recordings with the County Recorder's Office. Assisted Title Officer in abstracting files for accuracy and completeness in order to reduce company liability. Sales Support/Marketing Assist with the Sales department with marketing materials for their clients with company logos and useful informational flyers and booklets for both borrower (s) and real estate agents. I kept track of the inventory and reported to management on monthly spreadsheets

Caregiver

IHSS - Fullerton, CA

May 2012 to August 2017

Fullerton, CA

In home Care Provider qualified by the State of California since 2012. Providing assistance to recipient with household cleaning, grocery shopping and running errands.

Consumer Relations

Mitsubishi Electric - Irvine, CA

January 2007 to September 2009

Contracted from Helpmates Staffing Agency assigned to Mitsubishi Digital Electronic in the Consumer Relations Department. High volume of calls 70-100 daily. Consumers call into the call center with concern on Television. Needing a service call, upset with product, devices consumers hooked up to television were not working. Resolution would be either step by step troubleshooting, manufacturing warranty, set up service calls, replace product after multi repairs and follow up with consumers in 3-4 business days.

Customer Service/ Cashier

Ashley Furniture Home Store - Fountain Valley, CA

3

January 2006 to February 2007

Review furniture purchase order with sales person and customer, took method of payment from customer, placed order to warehouse, Ran credit applications for approvals. Answered phones, filed pending orders, balanced all transactions during shift, open and closed store. Customer Service Representative

South Coast Title - Orange, CA

May 1995 to June 1997

Answered in coming calls from clients on title matters. Researched County records and provided information relative to property condition and title.

Customer Service Representative

United Title - Santa Ana, CA

January 1989 to April 1994

Answered high volume calls from clients and resolved issues on title matters. Researched County records and provided information relative to property condition and title.

Education:

General Educational Development in (GED)

South Coast College - Medical Assistant License Program Orange, CA