SUNITHA RAMAKRISHNAN

advdkx@r.postjobfree.com

ADDRESS

**** *********** **

Mason,OH 45040

CONTACT INFORMATION

Cell Phone: 614-***-****

OBJECTIVE

Focused and results oriented individual, ready for challenging role within the organization to bring more sales and business to the “Company”, utilizing skills and experience learned over the years in banking functions.

QUALIFICATIONS SUMMARY

Over Ten years of CSR experience and seven years of experience in retail sales and merchandising

Highly skilled in supervisory duties and developing interpersonal relations

Excellent team player, ability to multitask and fostering team communication

WORK EXPERIENCE

“The Curious” Fifth Third Bank – Mason OH 2013 - 2022

Customer Service Representative

Efficiently conducted financial transactions ranging from withdrawals, deposits, loan repayment activities, credit card dealings, vault replenishment and balancing activities for optimal customer service

Managed entire branch ATM transactions including ATM balancing, replenishment and withdrawals

Developed strong customer relations by appeasing customer concerns via phone and in branch discourse by effectively communicating bank policies and increasing consumer financial knowledge

Progressed from CSR to Senior CSR in less than two years

Consistently achieved or exceeded sales goals by up to 150%

Levi Strauss & Co – Burbank OH 2011 - 2013

Merchandising Supervisor

Promoted from sales associate to supervisor in less than one year

Increased employee base productivity by successfully training junior employees about efficient sales associate activities and conduct

Stimulated consumer sales by effectively organized merchandise for maximum visual appeal and efficient use of store area

Proficiently handled financials by preparing daily sales reports and bank statements

Polo Ralph Lauren – Burbank OH 2006 - 2011

Sales Associate

Prepared product inventories and efficiently promoted new products to customers for increased sales

Implemented necessary promotions within store such as markdowns to increase consumer traffic

Played active role in year-end inventory turnover assessment and replenishment

EDUCATION

Kerala University 1991- 1993

Completed 2 years towards Bachelors of Arts

NSS College – Kerala, India 1989-1991

2 Year Pre- Degree

SKILLS

Certifications: Web Page Design, Microsoft Office (Word, PowerPoint, Excel)

Basic Accounting 1&2

Proficient in the Point of Sales retail system

Other Languages: Malayalam (South Indian), Tamil (South Indian), Hindi

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