JENNIFER COULTER

SUMMARY

Hardworking employee with customer service, multitasking and time

management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. EXPERIENCE

Bakery Sales Associate, 10/2022 - Current

Well Bred Bakery - Asheville, NC

Manager of Operations, 11/2021 - 05/2022

Ultratan - Asheville, NC

CONTACT

Address: Asheville, NC 28801

Phone: 828-***-****

Email: advdgq@r.postjobfree.com

SKILLS

Connected with store managers and product suppliers to orchestrate efficient inventory movements.

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Evaluated weekly sales information and strategized with vendors to boost product sales.

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Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.

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Supplied wide range of customers with key products in alignment with specified amounts and schedules.

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Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.

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Contacted new and existing customers to discuss products and services resulting in 67% repeat business.

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Operated commercial delivery vehicle over as many as 14 miles per day to service customers across Asheville.

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Coordinated paperwork and payments with consistent accuracy to keep impeccable route records.

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Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.

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Hired and onboarded team members to meet immediate and expected demand.

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• Engaged with existing and potential clients to gain insight into needs.

• Managed scheduling, training and inventory control. Delivered positive customer experiences by implementing effective quality assurance practices.

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• Upselling abilities

• Professional telephone voice

Prepared and packaged wholesale

orders for distribution.

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• Cash register operation

• Safe food service knowledge

• Document coordination

• Basic decorating understanding

• Customer relations

Inspected all bakery products and

removed any found to possesses

defects.

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Stocked and rotated racks and

display cases to ensure freshness

and proper appearance.

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• Merchandising skills

• Organization

• Decision-making

• Friendly, positive attitude

• Communication

• Critical thinking

Applied fillings, icings and other

toppings according to company

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EDUCATION AND TRAINING

High School Diploma, 05/1993

TC ROBERSON HS - Asheville, NC

Recruited, hired and trained crew members on application of projects, customer relations and customer service.

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Improved morale and management communication by creating employee recognition and rewards practices.

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Oversaw financial management, budget management, accounting and payroll activities.

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• Presented performance and productivity reports to supervisors. Guided employees on understanding and meeting changing customer needs and expectations.

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Enforced federal, state, local and company rules for safety and operations.

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• Tracked and replenished inventory to maintain par levels. specifications.

• Payment processing

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