Alethea Clark

*** ******** ***** *** * Menomonie, WI 54751 651-***-**** advdgb@r.postjobfree.com

Objective

Graduate student who is responsible, reliable, hardworking, and enthusiastic. Offering excellent communication, empathetic listening, and good judgment. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to assist clients and their needs. Dedicated to supporting all clients to build and foster the therapeutic relationship through the development of trust, understanding and respect. Detail orientated to support completing accurate note-taking, paperwork,and documentation. Clear understanding of all professional responsibilities and training. Motivated to learn, grow and excel in the Clinical Mental Health Counseling field.

Education

MASTER OF SCIENCE IN CLINICAL MENTAL HEALTH COUNSELING ANTICPATED GRADUATION MARCH 2023 CAPELLA UNIVERSITY

Capella University, Minneapolis, MN

BACHEOLR OF SCIENCE IN HUMAN DEVELOPMENT FAMILY STUDIES MAY 2018 UNIVERSITY OF WISCONIN STOUT

University of Wisconsin Stout, Menomonie, WI

ASSOCAITES IN MARKETING SEPT 2015 -JAN 2016 CHIPPEWA VALLEY TECHNICAL COLLEGE

Chippewa Valley Technical, Eau Claire, WI

BACHELOR OF SCIENCE IN PSYCHOLOGY OCT 2007-OCT 2008 ASHFORD UNIVERSITY

Ashford University, San Diego, CA

Skills & Abilities

·Recruiting and interviewing

·Employee performance evaluations

·Negotiation

·Consulting

·Strategic planning

·Financial Management

·Training

·Staff Management

·Employee scheduling

·Operations management

·Sales growth

Experience

PROFESSIONAL COUNSELOR INTERN FAMILY THERAPY ASSOCIATES JULY 2022-APRIL 2023

·Provided and completed appropriate case management through completing required documentation such as Diagnostic Evaluations providing client diagnosis, Progress Notes, DAP Notes, Client phone logs, and Discharge summaries.

·Competent in Microsoft word and clinical writing.

·Provided individual psychotherapy for Depression, Anxiety, Post-Traumatic Stress Disorder, Adjustment Disorders, ADHD, and Grief/Loss.

·Worked collaboratively with clients to develop supportive strategies and techniques to address emotional and behavioral needs in connection to present symptoms of stress, self-image, self-confidence, negative self-talk, anxiety, and depression.

·Maintained caseload in private practice setting.

·Clients included children, adolescents, individuals, families and couples.

·Worked collaboratively, effectively, and efficiently with Supervisor on client care diagnoses and treatment planning with utilizing and demonstrating counseling knowledge.

·Co-facilitate group counseling provided weekly rooted in a DBT therapeutic approach for adolescents ages 13-18

COMMUNITY CORRIDNATOR INTERN UNITED WAY JAN 2018-APRIL 2018

·Assist supervisor with varies office tasks, organize filing or deliver items to the C3 center

·Put requested items together for community raffle programs or events

·Put together item packages for families in need, community shelters and county programs

·Organize donation storage rooms and discard of items expired or broken items properly

·Unload truck/trailer of donations items from the community and local stores

·Create require marketing material on computer for community events

·Assist at the C3 center if needed when short staffed

CASHIER K-MART MAY 2013-JUNE 2014

·Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

·Worked flexible schedule and extra shifts to meet business needs.

·Helped customers complete purchases, locate items and join reward programs.

·Restocked and organized merchandise in front lanes.

·Answered questions about store policies and addressed customer concerns.

·Worked closely with shift manager to solve problems and handle customer concerns.

·Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

·Checked identification for proof-of-age for alcohol and tobacco sales.

SALES REPRESENTATIVE MOBILE PHONE COMPANY OCT 2008 -JAN 2009

·Assisting customers with new line set up

·Take payments from customers entering them to customer accounts

·Open store daily performing proper opening procedures and closing procedures when closing the store with night deposit

·Increased sales by offering advice on purchases and promoting additional products.

·Achieved monthly sales goals by promoting product benefits and enrolling new clients.

·Retained excellent client satisfaction ratings through outstanding service delivery.

·Trained and mentored new sales representatives.

·Organized sales paperwork presented proposals and finalized contracts.

·Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.

ASSISTANT MANAGER CHECK INTO CASH OCT 2006 – OCT 2008

·Opening and closure procedures of store, entering daily deposit and responsible for nightly deposit recording and bank drop off

·Appropriate documentation of customer information, files and records as all personal information was confidential

·Complete appropriate collection process when accounts were past due and document each attempt, and contact made regarding the past due amount.

·Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

·Helped with planning schedules and delegating assignments to meet coverage and service demands.

·Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

·Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

·Developed loyal and highly satisfied customer base through initiative-taking management of team customer service strategies.

·Appropriate documentation of customer information, files and records as all personal information was confidential

·Complete appropriate collection process when accounts were past due and document each attempt, and contact made regarding the past due amount.

STORE MANGER ON CUE/MUSICLAND FEB 2000 – APRIL 2003

·Increased sales by 38% with special displays and promotions.

·Managed inventory control, cash control and store opening and closing procedures.

·Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

·Completed point of sale opening and closing procedures.

·Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

·Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

·Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

·Supervised guests at front counter, answering questions regarding products.

·Rotated merchandise and displays to feature new products and promotions.

·Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

·Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

·Coached sales associates on product knowledge by using wide variety of training tools.

·Reconciled daily sales transactions to balance and log day-to-day revenue.

·Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platforms for all to voice concerns.

Accomplishments

Partnered with Mayo Health System in 2016 to advocate for Postpartum Depression. This was completed through an article including myself and a medical professional that was published locally and online to provide guidance, insight and awareness concerning the impact Postpartum Depression can have and how to identify the symptoms. The main discussion highlighted how postpartum depression can disrupt individuals daily functioning, family relationships and the family dynamic.

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