MOS skills and Power BI

Analytical and Logical

Thinking

Problem Solving

Presentation

Multitasking

Striving to find the root causes and understand the customer’s insight to improve the current business situation is my interest. Not only am I an

enthusiastic, flexible, dedicated and observant

person but also have the willingness to learn, a

can-do attitude and analytical thinking.

Moreover, I always do my best to learn and

improve myself from any assignment to make

contribution to the company I work as well as

make the world better. My strong desire is to

become one expert or one manager in the field of

Marketing in the next 5 years.

English:

- Be the best voice of the week with the

inspirational Ted speech "Grit".

- Good communication skill and English fluency

- The goal of the IELTS test: 7.0

- Having a high sense of responsibility in working.

- Having growing mindset and learning agility

Bureau Veritas CPS Vietnam (11/2021 > 10/2022)

Customer Service Executive

- Coordinate with all departments in company to make sure process operated smoothly and solve problems incurred.

- Taking the main responsibility in understanding the demand of customer and meet this demand.

- Managing the large database of customer and following their tracking orders.

- Working with internal and external team to provide customer with the right service.

- Building and keeping long-term relationships with factories and client. What I achieved:

- Being the first person to create customer's account on new system from global team and instruct it to other members.

- Working with a lot of big customers such as World Market, Ashley, etc and handle much different tasks at the same time.

- Handling with various jobs and working under high pressure. AMERICAN ACCENT TRAINING (Aug 2018 > Jun 2021)

Taking part in one internal 1000-challenge contest. Organizing English gameshow and writing the script. FOREIGN TRADE UNIVERSITY (Aug 2016 > May 2020)

Major: International Business Economics

GPA: 7.67/10

Freelancer (09/2019 > Present)

English Teacher

- Teaching English for students from secondary to high school.

- Teaching international students from Vinschool, Asian schools, and AIS.

- Supporting students to pass the international exam: flyers, KET, TOEIC. Teacher Day Event 2020 (Sep 2020 > Nov 2020)

Member of External Department

- Organizing an event for over 200 people on Teacher Day. Diep Kim Thao

November 21, 1998 Female

093*-***-*** advdej@r.postjobfree.com

Ho Chi Minh City, Vietnam https://bit.ly/3800AHj OBJECTIVE

LANGUAGES

SKILLS

COMPETENCE

WORK EXPERIENCE

EDUCATION

EXTRA ACTIVITIES

- Being a good listener.

- Building and keeping the long-term relationship

with customers.

- Finding the main cause of problem and solve it

as soon as possible.

- Being responsible for contact with guests.

- Making a contribution to writing the script.

Training series 2017 of BEC (Aug 2017 > Dec 2017)

Project Leader

- Managing human resources of 20 people.

- Making a plan for organizing the training days for 60 people.

- Analyzing and evaluating the effectiveness of training.

- Arrange meeting with guests about the content of training. Key Learning: Teamwork, Planning, Time Management, Leadership skills, Coordination, Operation, Working in high pressure, Presentation. English community E-tribe 2017 organized by BEC (Jan 2017 > May 2017) Member of the marketing team

- Brainstorm ideas and marketing activities on Fanpage.

- Conduct market surveys and collect information what student need to improve English.

- Being responsible for the content on Facebook and email writing.

- Contacting with all English clubs of other universities.

- Holding the event for more 200 students.

ENGLISH ELOQUENCE 2016 organized by BEC (Oct 2016 > Dec 2016) Member of the logistic team

- Organizing and preparing necessary materials for the official day. BUSINESS AND ENGLISH CLUB (BEC) (Sep 2016 > Oct 2016) Member of the HR team

- Organizing the team building for clubs.

- Taking the responsibilities for training series, recruitment and operation and internal competitions such as MC contests and recruit new leaders for the large external projects.

Contact this candidate