Kelly Nocerino

**** ** ********* **

Port St. Lucie, FL. 34987

Cell: 516-***-****

To pursue a position where my leadership skills and experience can be combined to obtain maximum productivity and achieve company goals on a consistent basis.

Experience:

2009-2015 – College Point, NY

Purchasing Manager

Handled all purchases with vendors

Responsible for a team of 3

Ran weekly inventory reporting

Oversaw 3 warehouses and all inventory

Created Purchase orders

Negotiated pricing and contracts

Processed Returns

Maintained current knowledge on products

Named Special Project Manager

Identified and resolve all purchase order issues

Reconciled back orders

Entered and researched all new products to put in system

Handled charge backs

Reconciled invoices with vendor

Negotiated all payments to vendors

Trained purchasing agents

Billing

Acted as lead biller and ensures that goals and objectives were met

Acted as a liaison between billing attorneys, legal attorneys and organization

Ran billing reports for each biller/collector

Prepared and analyzes complex client billing

Had the ability to anticipate work needs and follows through with minimum direction, followed up on own initiative

Communicated with customers to ensure their requests were being met

Promoted effective work practices

Performed at high levels in a fast pace work environment and successfully adapted to changing priorities and work demands

Was well-organized and detail oriented while concentrating in a busy work environment

2008-2009 Samuels and Son Seafood Philadelphia, PA

Credit Manager

Reported to CFO and owner

Reviewed Credit applications; establish credit lines for existing and new accounts

Analyzed all credit information

Assisted Collections Dept with structure, training

Reconciled accounts

Monitored aging reports

Visited Clients to maintain relationships

Handled High volume of calls

Handled all legal, outside collection agencies and negotiate payment plans

Monitored accounts placed with collections agencies

Was responsible for new account set up

Liaison between collections, clients and sales department

2005– 2008 Delta-T Group Bryn Mawr, PA

Credit and Collections Manager

Reported to the CFO on a $12million dollar receivable

Oversaw a department of 5 employees

Had weekly meetings with CFO and Owners to discuss large accounts, all issues

Resolved client complaints

Visited Clients to resolve issues and relations

Monitored aging and create reports

Portrayed strong customer service

Set payment plans and negotiated payments

Handled all credit inquires and established credit lines for new accounts

Collected on all legal accounts

Was a Liaison between departments and client

Hired, trained and coached

Handled all credit trade references, D&B etc…

2004-2005 Drive Medical - Port Washington, NY

Director of Credit and Collections

Reported to the controller on a $15 million dollar receivable

Managed and directed a department of 10 employees

Reported on all past due accounts to upper management on a weekly basis

Collected on 120 day accounts and older

Handled high volume of calls in a fast paced environment

Verified information with credit bureaus, banks, trade references and other services to established lines of credit and extended terms

Trained new employees for accounts receivable department

Dealt directly with attorneys and/or agencies for third party collections

Reconciled accounts

Monitored bankrupt accounts claims, payments and dismissals

Worked closely with sales representatives, customer services and all other departments to ensure that processes and procedures were followed

2000-2004 Expanets Plainview, NY

Credit and Collection Manager

Reported to Director of Credit and Collections on over 3000 accounts past due.

Oversaw a credit and collection department of 15 employees

Was responsible for ensuring polices and procedures expected of my employees

Trained the collections department on how to use accounting software and collection programs

Met with corporate frequently to track collection efforts and responded to individual requests regarding account information

Monitored accounts receivable aging reports on excel

Updated payment status information related to past due accounts

Worked closely with other departments (Billing, Sales, Client Maintenance Research, Cash apps) and made sure adjustments and corrections were processed in a timely fashion

Placed delinquent accounts with collection agencies

Reviewed new accounts and set credit limits

1996-2000 Survivor Technologies Hillside, NJ

Customer Service Manager

Reported to the Vice President of Customer Service

M department of 10 employees.

Researched and resolved customer orders

Functioned as a liaison between retail vendors, consumer and sales representatives

Trained the department on computer software, pricing and to work effectively with all other departments.

Adjusted complaints and expediting support requests.

Handled over 150 inbound inquiry calls a day.

Other positions - Data Entry, Collections, Purchasing Supervisor

Computer Skills:

Proficient in Microsoft Office, Word, Excel, Access and PowerPoint.

Software Systems - Siebel Call Center, Oracle Accounts Receivable, SAP, Macola Accounting system, Mas 200, Internet and E-Mail Literate.

Contact this candidate