Maria (Piscopo licensure in State of Illinois)

Fidanza

Director of Clinical Operations

Niles, IL 60714

advdav@r.postjobfree.com

847-***-****

Professional, energetic, and joyful healthcare

leader seeking new opportunities that will offer utilization of my talent, knowledge and skills to drive quality outcomes and support and manage a community health team within a dynamic, collaborative, integrated health care system. Authorized to work in the US for any employer

Work Experience

Director of Clinical Operations

Ascension at Home Il, Presence Home Care Chicagoland Morton Grove, Il. January 2019 to Present

Responsible for the overall clinical and business operations of the Chicagoland branch with 70+ associates, with 5 leadership rollups and 15 direct reports. Oversight includes clinical, business operations, budgeting and finance, quality, business development/marketing and billing.

Assumed leadership in FY Q2 of newly founded Vivify Remote Patient Monitoring Program, that services all 5 Amita Home Care branches to the most vulnerable patient populations at risk for rehospitalization, with emphasis on refocusing management and scope of the project, targeted population and goals. Led Chicagoland Amita Presence Home Care in achieving the highest quality score in the whole system for FY 2021.

Led Not for Profit HomeBound Elderly Program, grant funded. Created new partnerships in the post acute network through strategic planning with newly founded Infusion at Home Pharmacy, cardiac, pulmonary and orthopedic service lines. Regional Director of Clinical Operations Systems

Kindred at Home - Northwest Illinois

March 2018 to January 2019

Area Director leading and supporting 4 branches on the NW Il area, providing clinical guidance and expertise to improve clinical operations, patient outcomes, and regulatory compliance with state, CHAPS and Conditions of Participation.

Executive Director

Northwest Community Healthcare - Arlington Heights, IL August 2015 to March 2018

Management and accountability for daily operations, including fiscal responsibility, budget and financial decision making, staffing and leadership development, strategic planning for market growth and expansion. Under my direction, agency has achieved CMS 4.5 Star Rating based on quality of care and outcomes and improved net profit margin >20%, reduced supply cost by >40% and improved patient experience experience. I believe in a philosophy of shared governance and empowering staff/ leadership to identify and achieve goals that are aligned to support the organization's success with a focus on patient satisfaction and improvement in health management, understanding the importance of care transitions through the continuum. RN, BSN, WCC, Clinical Manager, Agency Supervisor

Northwest Community Healthcare - Arlington Heights, IL July 2015 to April 2017

Clinical Manager

Centegra Home Health and HME - McHenry, IL

July 2009 to April 2015

Provides excellent leadership of a multidisciplinary staff and support services to promote integrated, innovative, cost effective, quality driven, patient focused care

* Responsible for department budgets and financial outcomes with strategic focus on cost analysis and savings, contract negotiation

* Maintains knowledge of state/federal regulatory requirements and responsible for TJC compliance. Performs annual TJC review utilizing the AMP tool for both the home health and medical equipment departments. Successfully led team through state and TJC surveys. Communicates and educates the team on impact of health care reform with a focus on new care solutions and fiscal responsibility. * Responsible for development of internal and external relationships that promote utilization of home health services, strengthen partnerships across the care continuum and provide integrated care * Actively managed the development of new DME company, including licensure, accreditation, inventory, policy development, survey completion

* Development of an innovative, system wide collaborative Medication Management Program that partnered the clinical field staff, physicians and MTM pharmacists in providing evidence based practices in polypharmacy management

* Staff scheduling

* Staff performance evaluations

* Accountable for patient satisfaction outcomes and strategies to promote team engagement and understanding

* Models the values of the organization, promotes shared governance

* Currently leading team in development of a telehealth program with experience in Grant Funding Field RN Case Manager/Intake Coordinator

Centegra Home Health - McHenry, IL

January 2001 to July 2009

Case Management of home health patients with development of care plans, keen understanding of Oasis and visit utilization, and coordination of interdisciplinary care team strategies * Performed Intake Coordination of new referrals to home health, preauthorization of insurance, coordination of benefits

* Provided supervision to on call field staff, assisted with triage of incoming phone communication, clinical decision making

Clinical Supervisor

Advocate Home Health Care - Crystal Lake, IL

1997 to 1999

Supervised a regional branch office of multidisciplinary teams

* Responsible for quality and performance

* Responsible for regulatory compliance

* Staffing

Field Staff RN

Advocate Health Care - Crystal Lake, IL

1991 to 1999

Further employment experience available upon request Active member of Illinois HomeCare Council Region 1and 5 Member of the Best Practice Committee IHCC

Organization representative in PREP in collaboration with Northwestern University Hospital System and BC/BC Experience in Project RED, Boost, Leapfrog, Studer, and Crimson Volunteer Camp Nurse for ADA, Camp Duncan

Education

ADN in Nursing; received full academic scholarship from BCBS of Illinois Wound Care Education Institute

1984

Licensed Realtor in Real Estate

Reuss Real Estate Institute of Illinois

1984

Liberal Arts

Loyola University Chicago Lake Shore Campus

1980 to 1983

BSN

University of Phoenix

Additional Information

Member of ll Home care Council Best Practice Committee Speaker at annual conference 2012, 2015 and 2017

RN Volunteer at ADA Juvenile Diabetes Camp, 2015 YMCA, Camp Duncan, Ingleside, Il Shining Star Award, Centegra Health

Experience in McKesson, Epic, Devero, NetSmart, EPSI Budgeting, Performance GPS, People Soft, Kronos

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