Data Entry Sales Associate
Resume:
Christy Napier
Customer Service
Richmond, IN ***74
advd7s@r.postjobfree.com
Highly enthusiastic customer service professional with 20 years client interface experience. Energetic and reliable
Retail Sales Associate skilled in high-end merchandise environments. Personable and responsible Cashier
with 20 years in retail and customer service. Solid team player with upbeat, positive attitude. Results- driven sales
associate with proven ability to establish rapport with clients. Dedicated Customer Service Representative
motivated to maintain customer satisfaction and contribute to company success. Work Experience
Program Coordinator
Help at Home
June 2021 to August 2022
Supervisory role in charge of Direct Support professionals who work one on one with multiple clients Handle representative payee accounts
Balance financials
Proficient in Word
Experience in Excel
Proficient with multiple phone line system
Work on a day to day basis with clients and Case Managers Type 60-70 wpm
Oversee all consumer files and keep all records current Attend quarterly and annual meetings with clients and Case Managers Prepare and update Risk Plans
Prepare medication lists and side effects
Prepare Incident Reports for BDDS
Proficient with office equipment
Works well in a team setting or independently
Research Assistant
Aerotek - Richmond, IN
June 2018 to June 2020
Excellent Customer Service skills
Typing, data entry
Update customer database
Accepted insurance claims over phone
Phone etiquette
Research insurance policies
Sales Associate
Comcast - Richmond, IN
November 2015 to February 2018
Sales
Customer service
Update customer information
Applied payments to customer accounts
Multitasking
Data entry
Balance cash drawer
Issued applicable equipment to customers
Education
Some college
High school diploma or GED
Skills
• CUSTOMER SERVICE (3 years)
• TELEPHONE
• CLOSING
• ORGANIZATIONAL SKILLS
• TOP SALES
• Telecommunication
• Conflict Management
• Merchandising
• Inventory Control
• Upselling
• Research
• Data Collection
• Data Entry
• Microsoft Word
• Administrative Experience
• Supervising Experience
• Phone Etiquette
• Program Management
• Human Resources
• Case Management
• Typing
• Microsoft Excel
• Windows
• Microsoft Outlook
• Computer Networking
• Writing Skills
• Interviewing
• Office Management
Certifications and Licenses
Driver's License
Additional Information
Skills
Strong organizational skills Telephone inquiries specialist Active listening skills Telecommunication skills
Seasoned in conflict resolution Adaptive team player Sharp problem solver Visual merchandising proficiency Courteous demeanor Opening/closing procedures
Energetic work attitude
Large cash/check deposits expert
Markdown/promotional procedures
Inventory control familiarity
Top sales performer
Telephone inquiries specialist
Customer service expert
Contact this candidate