Brandy Pottmeyer

Belpre, OH *****

advd65@r.postjobfree.com

+1-740-***-****

Authorized to work in the US for any employer

Work Experience

Office Manager

Legacy real estate professionals - Vienna, WV

April 2021 to August 2022

Patient Registration Specialist

Marietta Memorial Hospital - Marietta, OH

November 2018 to November 2021

I check in all patients,verify their insurance, handle money, give them documents to fill out make sure all their information is up-to-date. I do float from office to office in various positions if needed or requested. There’s a lot of underlining work and tasks you do in this field or learn to do to list them all. OFFICE ASSISTANT/CUSTOMER SERVICE REP

REO

May 2016 to September 2018

REO PROCESSING

Delivered samples to varies plants in the area, ran errands for the company such as taking employees to airports, getting supplies, delivering or picking up parts. Worked with Data entry, spreadsheets, organizing customer files. Answered and managed incoming/outgoing calls while recording accurate messages. Also help plan and coordinate logistics and materials for board & committee meetings, staff events, plus so much more.

OFFICE SECRETARY/CUSTOMER SERVICE REP

BELTONE HEARING AID CENTER

May 2016 to December 2016

Placed orders for patients, contacted patients regarding unpaid accounts while resolving any issues, performed accounts receivable duties including invoicing, researching, charge backs, discrepancies, and reconciliations. Prepared packages for shipment and coordinated all office inventory. TRAINER

April 2012 to August 2015

WEST VIRGINIA'S CHOICE

Traveled with a nurse for 4 days a week to different counties to train care-givers. I was responsible for conducting all the necessary paperwork including tests, finger printing, and background checks. Did office work when not traveling as well as offering constructive feedback to workers who had questions or concerns regarding clients. Also answered inquiries and addressed, resolved, or escalated the issues to management personal when needed.

Education

HIGH SCHOOL DIPLOMA

WARREN HIGH SCHOOL - Vincent, OH

2006

Skills

• CLERICAL

• DATA ENTRY (2 years)

• CLERICAL SUPPORT

• OFFICE SUPPLIES

• REPORT WRITING

• CSR

• Customer Care

• Call Center

• Customer Service

• Administrative Experience

• Microsoft Office

• Front Desk

• Microsoft Word

• Organizational Skills

• Insurance Verification

• Medical Office Experience

• Hospital Experience

• Medical Records

• Microsoft Excel

• Clerical experience

Assessments

Customer focus & orientation — Highly Proficient

September 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Advanced attention to detail — Completed

September 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Medical receptionist skills — Completed

December 2021

Managing physician schedules and maintaining accurate patient records Full results: Completed

Attention to Detail Skills — Highly Proficient

October 2018

Measures a candidate’s ability to use diligence when drafting and editing documents. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

• Excellent at juggling multiple tasks and working hard under pressure in a changing environment

• Manage all office supplies while adhering to a fixed office budget

• Report writing

• Data analysis

• Clerical support

• Data entry & management

• Detail-Oriented worker

• Reliable

• Materials preparation

• Self-motivated

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