CURRICULUM VITAE

CHRIS FERNANDES

OBJECTIVE:

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

PROFILE:

Nationality : Indian

Address : House No-48 Vardhan Nagar Ratlam (MP)

Contact No : +91-769*******

Email Address: advd4e@r.postjobfree.com

QUALIFICATION:

Completed Bachelor of Science in Hotel Management from Mumbai University.

St Andrew’s college Bandra West, Mumbai.

ACADEMIC QUALIFICATION

Completed 10+2 from Morning Star school Ratlam.

PROFESSIONAL EXPERIENCE:

Taj Santacruz, Mumbai,

Working as Food and Beverage – Butler

From November 15/12/2018 – 15/12/2022

Industrial Training

Trident Nariman Point ( 5 months)

Sayaji Hotel Indore (1 month)

Job Responsibilities-

Strong verbal and written skills (effectively able to summarize daily events on Restaurant MOD report)

Excellent leadership, problem-solving, and multi-tasking skills with even temperament and a positive attitude

Sense of urgency and strong communication skills

Working knowledge of Microsoft Excel, Word, and general computer skills

Develop and foster the skills of associates working within the outlets via training and performance reviews

Ultimately responsible for the dining room’s appearance, consistency of set up, food and beverage service and quality of the experience

Perform and supervise the staff’s compliance with consistent safe and sanitary food and beverage handling and serving. Monitor and control maintenance/sanitation of the restaurant and equipment. Supervise adherence to all safety protocols

Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner

Enforces and adheres to all unit and company alcohol service policies and procedures

Communicate daily with F&B Director with regard to special events, house counts.

Assist F&B Director in conducting menu classes and taste panels

Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!

Check email & communicate relevant information to other shift leaders

Butler responsibilities-

Meet guests when they arrive and getting them settled in their rooms

Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.

Have a thorough understanding of all spirits and specialty foods in stock

Assess and restock wine and spirit collections as necessary

Serve meals and pour drinks for guests

Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests

Run errands for guests when necessary

Ensure guests’ rooms are clean and tidy up when necessary

Recommend and arrange amenities for guests

See guests off when they check out

Remain well-groomed at all times

Keep up-to-date on all hotel policies on safety and hygiene

Perform all duties with discretion, professionalism and a pleasant demeanor.

Job Responsibilities

Overseas the dining area, food and beverage service staff in accordance with operating policies that he or she may help establishes.

Creates a positive team atmosphere among Team Members.

Maintains records of staff periodic manner and operating costs.

Provides feedback and coaching to the Team regularly.

Understands building capability through Cross training

Treats all Team Members fairly, with respect.

Sets high standards for appropriate team behavior on shift.

Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.

Handle guest complaints in restaurants.

Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.

Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.

Check the quality of deliveries of fresh food and baked goods.

Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.

Arrange for maintenance and repair of equipment and other services.

Total receipts and balance against sales, deposit receipts, and lock facility at end of day.

Ensures new products are executed properly the following roll-out.

Ensures product quality and great service.

Shows enthusiasm about guest within the restaurant.

Is flexible in dealing with changes/problems (e.g., being short staffed).

Has effectively forecasted restaurant needs.

Shifts priorities and goals as work demands change.

Priorities tasks effectively to ensure most important tasks are completed on time.

AREA OF INTREST-

Food and Beverage Service.

(Fine Dine Restaurant and Bar/ Butler Professional)

SKILLS:

Fluency in English and Hindi.

Internet, Microsoft Word, Power Point, Excel, POS (Point of sale) Microsoft & Opera System, Showman Software etc.

Personality Traits

Excellent interpersonal and leadership skills with an focused approach.

Ability to establish and maintain co-operation and effective working relationship with customers and personnel at all levels of the organization.

Consistency and capability of handling any given situation with perseverance.

Committed to the challenges in life.

Ambition to achieve the best in whatever I do.

Contact this candidate