HENRY A. KENELY

*** ***** ******, **** ********** MD 20744

Mobile: 240-***-**** Email: advd24@r.postjobfree.com 1

Tenacious

Worker

Proven Leader

Effective

Communicator

Team Player

Initiative Taker

Microsoft Office

Professional

Advisory Board, Washington D.C October 2011 – July 2019 Operations Specialist

Provided expertise, advice, and assistance to the Partners, Directors and other agency heads in the area of office services support including: liaison internal and external, leadership and communications management, mail and package distribution, data entry, and reception desk services including answering questions, directing clients and disseminating information. Leadership and Liaison

Achieved cooperative, responsive and courteous service to co workers and clients by providing assistance to both and supporting the agency’s team concept.

Coordinated administrative activities throughout the agency as the lead office services reception personnel, including security badge coordination, clearance and distribution.

Manage and maintain customer relations by communicating the status of multiple mail delivery and conference room configuration projects.

Liaison for the agency to vendors and customers regarding timely delivery of packages and completion of projects.

Use problem solving skills to resolve daily office services issues. Mail and Package Distribution

Reviewed mail and packages for suspicious and hazardous materials.

Master of the Hassler 150 mail machine.

Managed the agency’s outgoing package distribution process by retrieving packages from customers, recording package details using an automated shipping system, preparing labels for the appropriate vendor retrieval from the various shipping and courier companies.

Managed the agency’s incoming package distribution process by receiving confidential packages from various shipping and courier companies, recording package details and distributing packages timely throughout the agency.

Management of Equipment and Stock

Used expertise to maintain and fix company machinery, copiers and printers.

Maintained a neat and orderly mail supply and work area; monitored inventory and arrange for reorder of low stocked items.

Took initiative to restock paper, replaced toner and other supplies vital to conduct daily operations.

Professional Experience Skills

Education

The Academy of Business

Careers, Washington, DC

Graduated: 1986

University of the District

of Columbia,

Washington, DC

Attended: 1979 1980

Big Bend Community

College, Moses Lake,

Washington

Attended: 1978 1979

HENRY A. KENELY

500 Beech Street, Fort Washington MD 20744

Mobile: 240-***-**** Email: advd24@r.postjobfree.com 2

RICOH USA, Washington, DC March 2008 – October 2011 Office Services Coordinator

Provided expertise, advice, and assistance in the areas of mail distribution, fax operations, conference room organization and supply of cafeteria inventory. Liaison for the agency as the representative for directing and instructing catering delivery and services. Ensured that all received mail was sorted and delivered without delay and all mail and packages were delivered in accordance with the firm’s procedures and standards. Received and organized deliveries using the firm’s process and standards. Performed service calls for operating machines and provided oversight for the repair and maintenance of the machines. Managed and scheduled the use of conference rooms using an electronic management system. Initiated the audio visual equipment configuration and connection for conferences and meetings agency wide.

Arnold Porter LLP and Mayer Brown Legal Placements January 2008 – March 2008 Washington D.C

Officer Services Clerk

Coordinated office services operations in the areas of legal file services, mail, photocopy, fax, facilities maintenance, office supply inventory, stocking and ordering, off site deliveries, court filings, conference room configurations, hospitality and reception. Researched and audited files using Legal Key search tool. Managed the tracking of Federal Express packages using FedExPowership. Retrieved, labeled and prepared for distribution for outgoing and incoming mail and packages. Connolly, Bove, Lodge and Hutz, LLP, Washington D.C January 2007 – August 2007 Office Services Clerk

Coordinated copying, printing, mailing and various other administrative tasks in a high volume law firm copy center. Executed legal file management and mail and package distribution functions. Kenyon & Kenyon, Washington, DC May 1999 – January 2007 Office Services Clerk

Responsible for managing legal mail and filing, operating copy machine equipment, scanning, printing and binding.

Legal Files

Mastered Legal Key search tool.

Retrieved, delivered and refiled legal files in accordance with firm procedures and standards.

Audited files.

Mail and Package Distribution

Registered and tracked Federal Express packages using FedEx tracking system. Copying and Faxing

Expertly completed photocopying requests using the various Xerox machines.

Ensured proper function of agency equipment by troubleshooting and repairing photocopy machines.

Assessed and maintained supply room and copy centers by organizing and restocking.

Managed and completed incoming and outgoing fax requests.

Operated the postage metering machine.

References available upon request.

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