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Service Specialist Management Assistant

Location:
Willingboro, NJ
Salary:
40,000
Posted:
February 16, 2023

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Resume:

Mary A. Ouma- Diaz

Po Box **** West Trenton N.J. 08628

609-***-****

advd0i@r.postjobfree.com

OBJECTIVE Results driven, self-motivated and enthusiast team player. Determined to strive for success. I am seeking a position that will give me the opportunity to positively impact an organization. In attaining these goals I hope to improve my knowledge that will provide me with the attributes to enable me to succeed in higher management positions. SKILLS 10+ years of Social Services and Administrative experience. Utilize Microsoft Programs such as Outlook, Word, PowerPoint and Excel. Great with decision making, multitasking and problem solving.

EDUCATION

September 2009 UNIVERSITY OF PHOENIX (Phoenix, AZ ) June 2011 Master of Science in Accountancy

April 2006 BERKELEY COLLEGE (West Patterson, NJ)

August 2002 Bachelor of Science Degree with a concentration in Fashion Marketing and Management

EXPERIENCES

Present MERCER COUNTY BOARD OF SOCIAL SERVICES (Trenton, NJ) June 2008 Human Service Specialist 3

• Interview customers, validate records, and establish program eligibility

• Process necessary documentation for applicants program entitlements

• Present resources to families or individuals to attain self-sufficiency

• Manages follow up endeavors to guarantee program fulfillment May 2008 J & J STAFFING (Princeton, NJ)

February 2008 Temp

• Aid students with questions concerning enrollment, and courses

• Direct students with registration process

• Operate Netscape Calendar agenda to schedule appointments

• Answer phones and focus on students inquires

ENTERPRISE RENT A CAR (Trenton, NJ)

February 2008 Management Assistant

November 2006

• Qualified in top half of performance level report for all region employees

• Top 10% in Sales for the District in a one month time frame

• Increase fleet growth inventory by 25% over prior year-to-date

• Increase Enterprise Service Quality Index (ESQI) from 73% to 80% in three months

• Daily Reconciliation of Journal Vouchers and Accounts Receivable

• Develop weekly Fleet Mix and Marketing Forecasting

• Develop Forecast of Monthly Goals with Manager

November 2006 Contract Assignments

August 2005 Freelancer / Intern

• Execute design layouts and revisions according creative direction

• Advertisement & Promotions

• Work alongside artist in the CS department to reach creative goals

• Assisted in the casting of models for women, men, accessories and beauty

• Researched current fashion trends online sources and media sites

• Delivered and returned items from the local designers and public relations firm REFERENCES AVAILABLE UPON REQUEST



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