Dewonja Duckworth

Senior Customer Service Professional

EMAIL

advcyy@r.postjobfree.com

PHONE

228-***-****

Skills

Customer Support Services

Call Center Services

Retail Services

Restaurant Operation

Microsoft Outlook

Customer Support

Human Services

Call Center Experience

Data Entry

Education

High School Diploma

General

Ocean Springs High School

Certifications

Forklift Operator

2022

Work Experience

Jan 2022 - Apr 2022

Diberville, MS

Millworker

Lowes

Here I was a customer service worker where I would help customers find specific wood/windows for projects and sale them equipment. This work required me to listen to the customers and search for the correct materials for them.

Jun 2021 - Dec 2021

Mobile, AL

Agent Advocate

Pilot Catastrophe Services

Here, I would answer inbound calls and discuss customer insurance claims, update file notes, and I would enter data in claims for adjusters. I also facilitated communication between customers and their agents. Mar 2019 - May 2021

Biloxi, MS

Host/Server/HR

Beau Rivage Casino and Spa

Here I worked at multiple positions. First, I was hired as a host in one of the popular restaurants in the casino where I later became a food server. This provided me with a lot of customer service experience. Secondly I was promoted to a Human Resources position where I helped welcome new workers and also I helped with the onboarding process.