Medical Billing Customer Service
Resume:
R I C H A R D O P P E L T
advcxa@r.postjobfree.com
San Antonio, TX 78239
PROFESSIONAL SUMMARY
Versatile Manager dedicated to inspiring shared vision and empowering teams. Develops professional rapport, effectively leads teams, and positively influences diverse groups. In-depth knowledge of sound business solutions paired with first-rate influencing skills to meet and exceed goals. Committed to increasing sales and providing superior customer service.
Operations Manager with 30 years of experience directing operations, providing corporate vision and motivating team members by defining and communicating clear ideas and strategies. Hold team members accountable to drive results and eliminate obstacles. Apply Lean methodology to obtain continuous process improvement. Demonstrate an approachable leadership style to foster team member engagement including recognition.
Hardworking focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
SKILLS
Budgeting and cost control Policy and program development Cost control and budgeting Staff management
Cross-functional team management Employee training and development Inventory control Team building and leadership
Manage operations Sales oversight
Training and development Customer service
EXPERIENCE
General Manager, Frontier Enterprise, Jan 1999 Mar 2021, San Antonio, TX Drove single-year sales growth of [Number]%, setting new record company-wide. Recognized as Store Manager of the Year in [Year] based on superior sales and customer satisfaction results.
Led cross-functional projects and identified and solved complex problems in all areas of business.
Exemplified [type] leadership and maintained company standards and protocols in all locations.
Prepared operating and capital budgets for division and reviewed expenditures to take corrective action.
Prepared payroll and maintenance budgets for corporate management approval. RO
Mar 2021
Mar 1994
Feb 1993
Mentored many entry-level associates to achieve leadership positions and quickly became leadership trainer for new store managers.
General Manager, Joe's Crab shack, Jul 1997 Jan 1999, San Antonio, TX Reversed poor performing store by revising systems, processes, training programs, and personnel.
Exemplified [type] leadership and maintained company standards and protocols in all locations.
Managed performance of team members by conducting performance appraisals and recommending promotions.
Prepared payroll and maintenance budgets for corporate management approval. Recognized for excellence in building and motivating management and hourly teams. EDUCATION
Billing and coding
UTSA San Antonio, TX
Medical billing and coding, medical terminology,coding, CMAA #T2A5Q2G3
Associate of Applied Science, Electronics
Hallmark San Antonio, TX
repair computers
Associate of Science, food science techinology
US ARMY San Antonio, TX
Food science technology in micro biology, inspecting food product, health inspections
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