DeAundre Simmons
Guest Services Agent
Chicago, IL 60649
advcx5@r.postjobfree.com
I have have restaurant, hospitality, Security, and leadership experience. I’m looking to join a team environment where I can learn and teach often. Work Experience
Security Guard
LawDog Security & Investigations Inc. - Chicago, IL November 2021 to April 2022
Guard the hotel lobby. Greet and assist guests by preforming concierge and bellman duties. Handle noise complaints, assist with injuries, inspect activated smoke alarms, remove unwelcome guests as needed. Ensure the safety of guests and staff in both bars located within the building.
Crew Member
Chipotle Mexican Grill - Chicago, IL
November 2020 to November 2021
Help train new team members. Preform, register duties, grilling, cleaning, and food prep.
Shift Leader
Potbelly Sandwich
March 2016 to April 2019
Handle customer complaints, assist with scheduling, inventory, and training. Guest Services Agent
Sofitel Chicago - Chicago, IL
April 2022 to January 2023
Check Guests in/out, handle guest complaints, handle billing errors, take room service orders, answer phone calls and emails, train colleagues as needed Education
DeVry University
Associate's degree in Web Graphic Design GPA 3.2
Skills
• CSS
• HTML
• SEO, SEM, PPC
• Google Analytics
• MS OFFICE
• Google Ads Search
• Shift Supervisor
• Google Ads Display
• Food Service
• Customer Service
• Hospitality