CHELSEA HAMILL

EXPERIENCED HUMAN RESOURCES MANAGEMENT

Bedford, Texas 76021 214-***-**** advcwq@r.postjobfree.com

Extensive background in HR Manager affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, payroll, prevailing wage, certified payroll, benefits and compensation, HR records management, HR policies development and legal compliance.

Demonstrated success in negotiating win-win compromises, developing training programs, teambuilding programs, and updating personnel manuals, corporate policies, job descriptions and management reports. HR SKILLS

Employee Relations

Benefits Administration

HR Policies & Procedures

ADP /Kronos

Staff Recruitment & Retention

Workers Compensation

Orientation & On-Boarding

Egencia/Concur

Training & Development

Performance Management

Organizational Development

ICIMS/Benefits Manager

PROFESSIONAL EXPERIENCE

Human Resources Manager; Impression Homes (Corporate Office) Southlake, TX February 2021 – Current As the sole HR personnel, I am responsible for all Human Resource aspects of the company. I currently support on average 100 employees, from entry level to the executive level. I provide guidance on policies and procedures to both Management and Employees on areas related to employment practices on hiring, retention, termination, legal compliance, training, recruitment, and communications. I am also solely responsible for ensuring timely processing and payment of a complex payroll process. My essential functions include:

Employment Practices and Payroll

• Developing and implementing hiring processes for new positions and personnel. Ensuring consistent job descriptions are created for all positions.

• Develop and implement processes for reviews and ensure required documentation for employee performance issues are followed by all Managers.

• Serve as an internal resource to management team, supervisors and employees on personnel issues that affect performance and business relationships.

• Ensures Company is compliant with all Federal, State, and Local laws related to employee issues and provide Management with specific suggestions on improvements.

• Ensures Senior Management is aware of situations that could put the Company, its employees, or its financial position at risk.

• Maintaining, safeguarding, and updating all employee records.

• Responsible for accumulating payroll process records, preparing and submitting to third party payroll processing company.

• Ensure all required payroll related reports/returns/payments are appropriately handled by third party processing company.

• Coordinate annual Employee Benefits enrollment.

• Maintain and update Company Handbook and help ensure compliance. Recruitment and Training

• Developing and implementing appropriate training to ensure that issues of discrimination, harassment, hostile work environment, or that affect the health of our employees are identified, communicated, and understood.

• Assisting Managers and Supervisors with tools necessary to engage in an efficient and thoughtful interview process to include personal training sessions and assisting with the hiring process.

• Assisting Management with plans and processes to maintain an ongoing recruitment program especially in the areas of Sales and Construction.

• Developing program that monitors compliance with required training program identified to ensure Managers are continually refreshed on best practices.

• Assisting Managers and Supervisors with hiring and recruitment process as required.

• Communicate and provide all potential new employees with benefits and other Company information as needed by hiring manager.

CHELSEA HAMILL Phone: 214-***-**** Page 2

Company Culture

• Provide managers and employees with a confidential venue to discuss issues and concerns while communicating issues with appropriate members of the Company in an appropriate and confidential manner.

• Coordinate and plan the annual Company Holiday Party (and other company meetings and functions) and communicate with Management and Team Members, as necessary.

• Help implement and maintain a cost-effective employee appreciation program.

• Manage General Office issues and concerns including issuing assignments to employees for supplies etc. at main office.

• Ensure safety protocols are in developed, follow any governmental regulations in place and are followed by all personnel. Communicate requirements to all employees and ensure Management is kept up to date of issues and concerns to consider.

• Manage tracking of company assets provided to employees including company credit cards, keys, and computers.

• I am a team player and willing to accept other projects as assigned. Experience Summary

• I have 7+ years of human resource management experience.

• I have 15+ years of human resource experience.

• I have 7+ years payroll processing experience.

• Experience with Companies with 100 - 800 Employees.

• Excellent written and oral communications skills with strong planning and management abilities.

• Strong ability to effectively communicate with Management and employees.

• Strong conflict management skills.

• Strong ability to handle confidential matters with discretion.

• Strong Excel and Word skills.

• I am detailed oriented, well organized, deadline driven and have a strong work ethic. Senior HR Generalist; Elite Line Services (Corporate Office) Carrollton, TX February 2016 – February 2021 As the second hand and back up to the HR Manager, I provided practical, consistent and proactive support, direction and advice to other managers on HR procedure, policy, best practice, employment rewards, benefits and legislation to facilitate in achieving the objectives and targets of an organization.

My essential functions included:

• Review, develop and revise HR policies in compliance with changing or new legislation.

• Oversee Payroll and calculate Prevailing Wage and Certified Payroll per State Guidelines.

• Plan, direct, supervise and coordinate work activities of subordinates and staff relating to employment, recruitment, compensation, labor relations and employee relations.

• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, terminations, compensation and turnover stats.

• Develop and/or administer special projects in areas such as pay equality and employee rewards programs.

• Receive employee complaints, conduct investigations and act accordingly to resolve issues.

• Counsel and assist Management with employee discipline and terminations as they relate to Company policy and employment law.

• Utilize outside resources in order to monitor issues and concerns in employment law, communicating potential changes to senior management.

• Train prospective supervisors in conflict management, leadership and employee relations.

• Conduct annual site visits to all major sites to maintain and/or improve employee relationships.

• Compliance with ELS Safety program policies and procedures.

• Maintain a valid driver’s license and be insurable under the employer’s insurance policy.

• Work with HR Managers from sister companies to find and develop mutual policies.

• Manage ATS system and compile statistical reports concerning personnel-related data; assist parent company divisions with ATS implementation.

• Review and evaluate applicant qualifications or eligibility.

• Perform recruiting duties, including but not limited to identifying vacancies, conferring with hiring managers, posting job requisitions, screening applicants and onboarding new hires.

• Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.

• Write job descriptions; ensure accuracy and on-going legal and compliance requirements are met.

• Write and refine work instructions for all aspects of the HR department.

• Run reports out of various systems; analyze data.

• Backup to HR Manager, HR Specialist and HR Administrator.

• Ability to travel up to 50% of the time, to sites to assist in Employee Relations, recruiting and job fairs as needed.

• Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.

• Maintain current knowledge of state and federal employment laws as they apply to position.

• Other duties as assigned.

CHELSEA HAMILL Phone: 214-***-**** Page 3

Human Resources Manager; Unified Power (Corporate Office) Terrell, TX September 2015 – January 2016 (RIF) As an HR Manager, my role was to guide and manage the overall provision of Human Resources services, policies, and programs for all of Unified Power. In my short time as a HR Manager, I have successfully developed and implemented an Employee Sponsorship program and developed and rolled out a training program geared towards new Field Engineers starting with no experience. Additionally, I was able to take on several open pending priorities and resolve them with a satisfactory result. My essential functions included:

* Recruiting and staffing * Organizational department planning * Performance management and improvement systems

* Organization development * Employment and compliance to regulatory concerns regarding employees

* Employee onboarding, development, needs assessment, and training * Policy development and documentation

* Employee relations * Company-wide committee facilitation * Company employee and community communications

* Compensation and benefits administration * Employee safety, welfare, wellness and health * Employee services and counseling

* Health and safety of the workforce * Development of a superior workforce * Development of the Human Resources department

* Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance * Personal ongoing development. In my role I originate and lead Human Resources practices and objectives that provide an employee-oriented; high performance culture that emphasizes empowerment, quality, productivity, and standards; goal attainment, and the recruitment and ongoing development of a superior workforce.

I am responsible for the development of processes and metrics that support the achievement of the organization's business goals. I also coordinate the implementation of people-related services, policies, and programs through Human Resources staff and assist and advise company managers about Human Resources issues. Senior Human Resources Representative; NEC Corporation (Corporate Office) Irving, TX March 2010 – August 2015 As a Senior HR Representative I provided guidance, communications, and counseling to employees on a wide variety of human resource issues including employee relations and engagement programs. I manage employee relations’ activities for assigned business units and provide advice/guidance to management regarding Human Resources’ policies/practices and procedures for problem resolution and litigation avoidance.

I am responsible for providing day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions) and working with managers during the annual performance review cycle to ensure timely completion.

I work closely with management and employees to improve work relationships, build morale, increase productivity and retention as well as provide guidance and input on business unit restructures, workforce planning, succession planning. I maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. I partner with HRBP, if necessary, to ensure that legal requirements are met to minimize exposure & liability to the company.

My essential functions included:

Successfully introduced and implemented a paper-free record keeping system for drug screens and Deemed Export Forms

Successfully helped design and implement HR based Employee Resource Center; trained all levels of employees on use of new system

Recognized and rewarded by management and executives for quality of work in the HR ERC.

Lead organizer for Junior Achievement Community Service Program

Lead organizer for HR Team Building activities

Successfully implemented and trained Managers and Employees on Talent Management program

Responsible for general professional Human Resource activities at the corporate office and within an off-site location

Serve as primary “go-to” person for all employee questions and concerns

Create an employee focused atmosphere which welcomes employees to express themselves openly with confidence that their needs will be met appropriately in a timely and sensitive manner.

Provide guidance and counseling to managers and employees on employee relations and performance issues

Provide coaching, interpreting company policies and procedures and facilitates performance improvement plans as needed

Provide assistance with ongoing projects and initiatives such as performance management, immigration processing and tracking

Provide assistance to other HR teams/functions, such as benefits and Human Resource Information Systems department.

Responsible for full cycle recruiting

Responsible for conducting all new hire orientation classes, both in person and online

Provide miscellaneous data/projects/spreadsheets/reports

Responsible for all other duties as assigned by management.

* SHRM Member * Vice President of Public Relations for Toast Masters * Lead organizer of Junior Achievement

*Co-Leader on community involvement projects including American Heart Association CHELSEA HAMILL Phone: 214-***-**** Page 4

Human Resources Coordinator; AirBorn Inc. (Corporate Office) Addison, TX August 2008 – February 2010 (RIF)

*SHRM Member

*Assist in the design, administration and education of all company policies and procedures

* Share in the responsibility of the open enrollment process * Responsible for recruitment of new talent

* Create and maintain internal job postings as well as external postings on Monster.com, careerbuilder.com and WorkinTexas.com

* Coordinate with several temporary agencies to find best qualified employees for a large variety of open positions.

* Process employment applications, and all other pre-employment requirements

* Coordinate and conduct new employee orientation and conduct exit interviews

* Manage personnel records *Employee Relations *Conduct internal employee investigations *Employee Development and Training

* Compile Data from HR Records and prepare reports for Senior Management *Update employee files to document personnel actions

* Maintain AAP Logs, OSHA Logs, Employee Time Sheets * File Workers Compensation * Complete Unemployment Claim Forms Honorable Discharge July 2003 U.S. Army Ft. Jackson, SC United States Soldier Active Duty United States Soldier. EDUCATION & CERTIFICATIONS

DeVry University; Business Administration/HR Bachelor’s Degree Plano, TX 2005 -2008 RELATED COURSE WORK: Principles of Management; Principles of Ethics; HR Management; Employment Law; Strategic Staffing; Compensation & Benefits; and Human Resource Information Systems Lakeview Centennial High School Diploma Garland, TX

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