Service Representative Data Entry
Resume:
AMBER MASSEY
District Manager
Professional Summary
Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and evaluating company profile with target market
SKILLS
Cash register operations
Inventory operations
Customer service
Inventory control procedures
Team management
Marketing
Sales
Google docs
Microsoft office
Communications
Money management
Fundraising
CONTACT
PHONE:
EMAIL:
*************@*****.***
HOBBIES
Designing
Drawing
Gardening
Cooking
EDUCATION
New York Institute of Art and Design
August 2019- present
Tucker High School
August 2010 – May 2014
WORK EXPERIENCE
Menchie’s Frozen Yogurt - District Manager
April 2015–Present
Managed all aspects of operations including staffing, team development, merchandising, loss prevention and payroll control for eight-store district.
• Developed and trained store managers and support employees for 3 locations
• Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
• Trained and guided team members to maintain high productivity and performance metrics.
• Performed reviews assessing each employee's performance and developed improvement plans.
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
• Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
• Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
• Recorded inventory sales into organization's weekly income report.
• Trained new employees in specific job requirements.
• Interviewed, Hired, trained and mentored staff to maximize effectiveness.
• Maximized performance by monitoring daily activities and mentoring team associates.
• Increased operational efficiency by developing improved filing systems for confidential client records and reports.
Humble Kiingz -LLC Sales/Designer
September 2018–Present
• Developed, implemented and managed marketing and design of clothing items.
• Used design software to create images and layouts for projects.
• sales
Comer Family Dentistry - Receptionist
December 2014–February 2015
• Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
• Used computer programs and registration systems to schedule patients for routine and complex procedures.
• Located, checked in and pulled medical records for patient appointments and incomplete charts.
• Answered phone calls and messages for physician scheduling appointments and handling patient inquiries.
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