Mortgage Closer Care Specialist
Resume:
Brenda Williams Brown
Douglasville, GA 30135
advcnd@r.postjobfree.com
Summary
Detail oriented, dependable mortgage closer with versatile experience in the mortgage industry. Works effectively on teams as well as independently in fast paced environments. Highlights
● Reliable proficiency inputting closing documents
● Friendly and cooperative in team environments
● Flexible by adapting to change and challenges
● Strong and energetic work ethic to complete tasks accordingly Experience
Angel Oak Home Loans Inc.
Sr. Closer (Remote)
March 2020 - October 2022
Prepared initial CD up to 10 days prior to closing. Generated change of circumstances as needed. Reviewed credit file prior to preparing packages for closing. Verify HOI, Wind, and VVOE prior to the loan closing. Prepare wire and lender cures for balancing. Ran Mavent and cleared all fails to ensure quality control is met before all loan documents are sent to the closing agent. Balance both seller and buyer CD and review all signed packages before issuing funding authorization. On Q Financial
Sr. Closer (Remote)
October 2015 - February 2016
October 2016 - March 2020
Pre-prepped files for initial CD and closing to ensure homeowners insurance, title and all pertinent information is accurate. Ensured all necessary data input is accurate, ran Data Checks and Mavent reviews. Order wires and balance the CD for accuracy. Availability was also assured to closing agents and loan officers for any assistance needed in the closing/funding processes. Accurate follow-ups on any post-closing issues to ensure stability of the loan. Prepared closing packages for FHA, VA, Conventional, mobile homes and DPA loans for various states. Additional preparations as well as cures for COCD were deployed if applicable.
National Lending Corp.
QA Loan Closer (Remote)
April 2016 - October 2016
Pre-prepped files for initial CD and closing to ensure homeowners insurance, title etc. information is accurate. Entered all necessary data input in the computer with accuracy and ran Data Checks and Mavent reviews. Ordered wires and balanced CD’s for accuracy. Also ensure availability to closing agents, loan officers for any help needed in the closing process. Follow-up on any post-closing issues to ensure salability of the loan.
Wipo
Lead Closer
February 2016 - March 2016
Managed a team of loan closers while ensuring loan assignments are consistent across the team. Answer team questions, training, time off, grant exceptions and improve error rates below 5%. Along while continuing to pre-prepped files for initial CD and closing to ensure homeowners insurance, title etc. information is accurate. Enter all necessary data input in the computer with accuracy and run Data Checks and Mavent reviews. Order wires and balance the CD for accuracy. Also ensure my availability to closing agents, loan officers for any help needed in the closing process. Follow-up on any post-closing issues to ensure salability of the loan. SunTrust Bank
Closing Supervisor (Government Team)
August 2003 - April 2005 (Closer/Post Closing Supervisor) December 2010 - August 2015 (Closing Supervisor)
Maintained consistent coaching and training based on the department needs. Approved daily wire and RESPA cures. Monitored daily phone calls for quality assurance and training. Maintained quarterly and yearly reviews with each employee. Interviewed new applicants to ensure staffing needs are met on a continuous basis. Prepared closing packages, reviewed and approved HUD's and CD's and provided funding authorization once all funding conditions were met. Provided solutions on exceptions to ensure policy and procedures were met which met investor guidelines. Managed productivity improvements through reporting. Connected company directives and initiatives within the closing department. Maintained error rates on all government loans below 5% on a monthly basis. Additional Skills
Extensive knowledge on the following skills:
● Encompass
● Microsoft Outlook
● Microsoft Word
● Microsoft PowerPoint
● Communication
● Time Management
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