Shift Manager Assistant

DANIELLE TRACY

*** ****** *******, ********* ****, IL 61115 · 815-***-****

advcj7@r.postjobfree.com

Dedicated, innovative and hard- working individual with 24+ years in the hospitality and customer services industry.

EXPERIENCE

4/01/06 - PRESENT

SERVER / SERVER TRAINER, machine shed, rockford, il

Guest service, teamwork, side work, training of new servers

Time management, suggestive sales

3/26/04 – 3/30/06

ASSISTANT GENERAL MANAGER, country kitchen, rockford il

Managing front of house as well as back of house staff. Inventory, orders, food cost, as well as scheduling, staffing and terms.

Weekend repots, month end inventory, food cost.

6/20/03 – 4/26/05

ASSISTANT MANAGER, TACO BELL, BELOIT WI

Daily supervising of shifts, inventories, daily reports, deposits.

Working all positions as need. Receivables, invoices.

3/20/00 – 6/1/03

SHIFT MANAGER, DRM ARBYS, BELOIT WI

Began as Prep person was responsible for all food production, and rotation taking care of guest’s needs, tight cash controls. Was promoted to shift manager as well as crew trainer. Inventories weekly, nightly and monthly.

7/1/99 – 3/15/00

PREP PERSON / BAKER, PERKINS, BELOIT WI

Was responsible for all bakery production, pies, brownies, cookies, muffins, as well as gift baskets. Was promoted to prep person and was responsible for all daily prep production and rotation.

EDUCATION

2000

DIPLOMA, Hononegah High school

SKILLS

Familiar with many Point-of sale systems

Deep understanding of food safety

Excellent listening skills

Skilled at multitasking

Effective communication skills

Enjoys problem solving

Work patiently with demanding customers

REFERENCES

Upon request.

SUMMARY

I am a motivated waitress with an engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs in order to facilitate enjoyable dining experiences. Strong work ethic with willingness to take initiative. I am a real foodie at heart. I have a passion for good food and great service and bring this to my job every day.

Contact this candidate