Desk Receptionist Front

Sherry Wooten

Tyler, TX***** 903-***-**** *************@*****.***

Professional Summary

Dedicated Front Desk Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Skills

Multi-Line Telephone Systems

Customer and Client Relations

Administrative and Clerical Support

Organization Skills

Office Supplies and Inventory

Professional Demeanor

Work History

Receptionist, 07/2004 - 08/2020

Kluber Lubrication NA LP – Tyler, TX

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.

Sorted, received and distributed mail correspondence between departments and personnel.

Provided clerical support to company employees by copying, faxing and filing documents.

Kept records in CRM to maintain customer data.

Coordinated travel accommodations, agenda, and transportation for staff, out-of-town visitors, and parent company visitors from Germany.

Monitored office supplies by checking inventory and ordering efficiently.

Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.

Receptionist Administrator, 05/2003 - 05/2004

Eagle Railcar Services – Elkhart, TX

Answered phone promptly and directed incoming calls to correct offices.

Provided clerical support to company's eight supervisors by copying, faxing and filing documents.

Supported various administrative duties by proofreading, transcribing and invoicing.

Reviewed figures, postings and documents for correct entry, completeness and accuracy.

Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.

Center Night Clerk, 04/2002 - 05/2004

United Parcel Service, UPS – Palestine, TX

Orchestrated routing by producing accurate shipping documentation and package labels.

Managed all aspects of customs paperwork and international shipping.

Responded to customer requests, offering excellent support and tailored recommendations to address their needs.

Uncovered and resolved errors with minimal oversight.

Education

Some College (No Degree): Business Administration

Arkansas State University - State University, AR, US

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