JESSICA ROBERTS

Prairie Village, KS *****

913-***-**** - advchz@r.postjobfree.com

PROFESSIONAL SUMMARY

Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLS

Demographics Information

Database Updates

Social Perceptiveness

Biology and Chemistry Training

Precise Machinery Control

Quality Control Analysis

Volumetric Solution Preparation

Spreadsheet Data Tracking

Microscopic Analysis

Experimental Procedures

Aseptic Techniques

Reagent Mixing

Laboratory Assistants Supervision

Cell Counts and Differentials

Media Preparation

Quality Reviews

Laboratory Equipment Operations

Gram Staining

Instrument Calibration

Mathematical Calculations

Safety Procedures

Data Research and Analysis

Analytical Chemistry Techniques

Cell Biology

Cell Cultures (HELA cell culture)

Laboratory Operation

Scientific Studies and Data

Research and Analysis

Operational Safety

Process Measurements

Cleaning Procedures

Preparing gel for electrophoresis.

Mixing and pouring agar

WORK HISTORY

09/2014 to 10/2018 Insurance Underwriter

Traders Insurance – Kansas City, MO

Evaluated debt ratio, credit scores property valuations and various other factors when making underwriting decisions.

Identified risks resulting from client's underlying business practices, underwriting investigations or fraud exposure.

Assisted Agents by calculating individual renewal rates based on customers' background, industry and demographic information.

Examined potential loss stemming from driving records, insurance experience and interactions with clients.

Participated in development of underwriting teams performance and provided mentoring to achieve personal and department production goals. 10/2009 to 02/2014 District Manager

Metro Insurance (KCII) – Kansas City, MO

Built positive and productive relationships with store and field leadership. Supervised six agency locations to enforce high-quality standards of operation. Met deadlines by proactively managing individual and team tasks and streamlining processes.

Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.

Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales. Improved operational standards, personnel moves, and sales goals. Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

09/2003 to 08/2008 Senior Agent

ABIA – Kansas City, KS

Completed projects and work assignments despite tight deadlines. Supervised team of five agents in role of insurance sales, providing exceptional coaching and mentoring.

Interacted with peers in other departments, which promoted continuous share of information required for job tasks.

Implemented process improvements in areas that were underperforming. Resolved caller issues quickly and thoroughly.

Met and exceeded sales goals by motivating team to encourage personal talents. EDUCATION

Bachelor of Science: Molecular Bioscience

University of Kansas - Edwards Campus, Overland Park Currently working on degree.

05/2020 High School Diploma

Shawnee Mission North High School - Overland Park, KS 05/2019 Associate of Science: Biological Science

Kansas City Kansas Community College - Kansas City, KS CERTIFICATIONS

BCSI Aseptic Technique (lab bench level)

BCSI Small Volume Metrology

BCSI Lab Safety

LANGUAGES

Spanish

Elementary

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