EFFIE D. ZARAGOZA

**** -** *. ******* ****, Unit 1N, Chicago, IL 60649 (c) 773-***-**** advch3@r.postjobfree.com

Professional Summary

Extremely professional, seasoned administrative assistant with over 20 years’ experience. Particularly good at juggling multiple priorities and time management. Have an excellent reputation as a team player and working well with other administrative staff.

Work History

Customer Service Representative

P Z Merchandise Enterprise Company 11/2020 to Present

Monitor and fulfill ecommerce orders in a timely manner

Manage shipping and payments

Inventory Analysis and tracking

Effectively communicate with customers by chat, email, and telecommunications

Website product display

Senior Administrator Assistant 10/1998 to 11/2020

Security Capital Research & Management

Wholly owned by J. P. Morgan – Chicago

General Administrative Duties

Supported the financial operations team.

Served as administrative backup for research and marketing teams.

Prioritized and managed e-mails, reconciled expense reports, booked travel.

Worked directly with the research team and senior management in distributing and logging proxy votes.

Board work – ensured board meetings ran smoothly from ordering food, room temperature, special needs during meetings, working with all departments in gathering and assembling board materials.

Office Operations - Responsible for keeping the office running harmoniously which included.

Managing all areas of floor maintenance (carpet replacement, artwork selection, painting, replacing bulbs, file storage, etc.)

Worked with both internal and external vendors, submitted work orders and scheduled repairs for work to be carried out either inside or outside of work hours depending on client visits to the office. Responsible for keeping all equipment in good repair.

Schedule conference rooms, arrange internal meal service and directed receptionist.

Ordered and monitored office supplies. Saved money for our department by participating in a company-wide supply exchange program implemented through the employee networking group for administrative staff.

EFFIE D. ZARAGOZA

7718 -20 S. Jeffery Blvd, Unit 1N, Chicago, IL 60649 (c) 773-***-**** advch3@r.postjobfree.com

Office Coordinator 1991 to 1998

Total Home Health Care – Chicago, IL

Supported Administrator and Director of Nursing maintain a highly professional work environment.

Interacted with Physicians, Registered Nurses, and Certified Nursing Assistants.

Filing and organizing confidential medical staff physical records

Skills

Exercise tact, sound judgment, and advanced organizational skills

Productive working independently and in a group

Acts with discretion

Proficient in Microsoft Office Suite (Word and Excel)

Experienced in Concur software

Personal

Very pleasant, positive, and upbeat person. Enjoy creative writing, display design, and planning.

Education

William Jones Commercial Magnet High School, 1982

(Now known as: William Jones College Preparatory High School)

Major: Marketing Management

Fully Vaccinated

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