Shannon Broussard

Seeking Employment

Grayson, LA 71435

advcg9@r.postjobfree.com

+1-318-***-****

Talented professional manager seeking to fill an executive role! Support my family and make my boss proud

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant Manager/Sales Associate

Family Dollar - Columbia, LA

September 2019 to October 2022

• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

• Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising

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• Establish and implement policies, goals, objectives, and procedures for their department.

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

• Inventory stock and reorder when inventory drops to a specified level.

• Enforce safety, health, and security rules.

• Keep records of purchases, sales, and requisitions.

• Estimate consumer demand and determine the types and amounts of goods to be sold.

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

• Examine products purchased for resale or received for storage to assess the condition of each product or item.

• Instruct staff on how to handle difficult and complicated sales.

• Establish credit policies and operating procedures.

• Assign employees to specific duties

• Formulate pricing policies for merchandise, according to profitability requirements.

• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

• Plan and prepare work schedules and keep records of employees' work schedules and time cards.

• Review inventory and sales records to prepare reports for management and budget departments.

• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers Regal Staffing

Route Supervisor - Louisiana

September 2016 to September 2019

• Inspect or test materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.

• Plan and establish transportation routes.

• Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services.

• Review orders, production schedules, blueprints, or shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.

• Direct workers in transportation or related services, such as pumping, moving, storing, or loading or unloading of materials or people.

• Plan work assignments and equipment allocations to meet transportation, operations or production goals.

• Assist workers in tasks such as coupling railroad cars or loading vehicles.

• Examine, measure, or weigh cargo or materials to determine specific handling requirements.

• Dispatch personnel and vehicles in response to telephone or radio reports of emergencies.

• Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.

• Resolve worker problems or collaborate with employees to assist in problem resolution.

• Prepare, compile, and submit reports on work activities, operations, production, or work-related accidents.

• Recommend or implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions.

• Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers.

• Monitor field work to ensure proper performance and use of materials.

• Drive vehicles or operate machines or equipment to complete work assignments or to assist workers.

• Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.

• Requisition needed personnel, supplies, equipment, parts, or repair services.

• Enforce safety rules and regulations.

• Maintain or verify records of time, materials, expenditures, or crew activities.

• Perform or schedule repairs or preventive maintenance of vehicles or other equipment maintenance. Lead Programmer

Wrights Brothers Construction - York, PA

May 2012 to August 2016

• Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program.

• Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment.

• Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language.

• Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.

• Conduct trial runs of programs and software applications to be sure they will produce the desired information and that the instructions are correct.

• Collaborate with computer manufacturers and other users to develop new programming methods.

• Train subordinates in programming and program coding.

• Investigate whether networks, workstations, the central processing unit of the system, or peripheral equipment are responding to a program's instructions.

• Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer.

• Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.

• Write or contribute to instructions or manuals to guide end users.

• Assign, coordinate, and review work and activities of programming personnel.

• Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.

• Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.

• Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic Assistant Manager

McDonald's - Columbia, LA

March 2008 to May 2012

• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

• Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising cop.

• Establish and implement policies, goals, objectives, and procedures for their department.

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

• Inventory stock and reorder when inventory drops to a specified level.

• Enforce safety, health, and security rules.

• Keep records of purchases, sales, and requisitions.

• Estimate consumer demand and determine the types and amounts of goods to be sold.

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

• Examine products purchased for resale or received for storage to assess the condition of each product or item.

• Instruct staff on how to handle difficult and complicated sales.

• Establish credit policies and operating procedures.

• Assign employees to specific duties.

• Formulate pricing policies for merchandise, according to profitability requirements.

• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

• Plan and prepare work schedules and keep records of employees' work schedules and time cards.

• Review inventory and sales records to prepare reports for management and budget departments.

• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

• Promoted after 6 months

• Managed a group of team members

• Maintained all operations within the store and restaurant

• Opened and closed the restaurant at the beginning and end of shifts

• Performed official money count every day and night

• Upheld a high standard of customer service

Education

Bachelor's degree in Business Management

Strayer University-Virginia - Virginia

August 1997 to May 2007

High School Diploma

caldwell parish high school

August 1994 to May 1997

Skills

• Route Driving

• Oil Change

• Brake Repair

• Mechanic Experience

• Spanish

• Communication skills

• Customer service

• Organizational skills

• Automotive Repair

• Delivery Driver Experience

• Vehicle Maintenance

• Transmissions

• Alignment

• Suspension

• Merchandising

• Tractor-Trailer

• Door-to-door

• Human resources

• Plumbing

• Clerical experience

• Recruiting

• Patient monitoring

• Conflict management

• Negotiation

• Quality control

• Bilingual

• Guest services

• Windows

• Documentation review

• Medical terminology

• Fair Housing regulations

• Typing

• iOS

• Analysis skills

• Cooking

• Rally

• Risk management

• B2B

• Account management

• Inside sales

• B2B sales

• Computer Networking

• Quality Assurance

• Six Sigma

• Budgeting

• Technical Support

• Management

• Change Management

• Team Management

• Strategic Planning

• Forecasting

• Outside sales

• Oil & gas

• Schematics

• Contracts

• Financial acumen

• Business development

• Records management

• Banking

• Manufacturing

• Millwright

• Google Ads

• Test cases

• Cucumber

• Selenium

• Data collection

• Heavy lifting

• Unit testing

• Content management systems

• Product management

• Fanuc

• Chemical engineering

• Filing

• Agile

• Jira

• Scrum

• XML

• Git

• User Interface (UI)

• User Acceptance Testing

• Succession planning

• Painting

• Territory management

• Presentation skills

• Security

• Employment & labor law

• Computer hardware

• Industrial equipment

• Fraud

• Machine learning

• Dealership experience

• Lead generation

• Nutrition

• Hotel experience

• Direct sales

• Salesforce

• E-commerce

• Programmable logic controllers

• EHR systems

• Precision measuring instruments

• Employee relations

• Financial planning

• Software troubleshooting

• Financial services

• DocuSign

• First aid

• Project leadership

• Landscaping

• Pivot tables

• Multilingual

• Warehouse management system

• Tutoring

• JavaScript

• REST

• Web Services

• Microsoft SQL Server

• Business Requirements

• Waterfall

• Test Automation

• Maven

• Application Development

• Scripting

• Software Development

• Business Analysis

• Welding

• Sheet metal

• Baking

• Linux

• Node.js

• Assembly

• Ant

• AutoCAD

• Java

Languages

• French - Fluent

Certifications and Licenses

Driver's License

August 2022 to August 2026

Class E

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