FARHANA QAZI

Cell:703-***-****

advcfk@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/farhanaqazi/

Website: http://www.farhanaqazi.com/

Active Secret Clearance

Profile:

An award-winning writer, training instructor and internationally recognized public speaker. Recognized seasoned professional with strong change management skills and experience in human resources, project management, instructional design, and leadership training.

Certifications

Diversity, Equity, and Inclusion in the Workplace Certificate (Univ. South Florida)

U.S. Air Force and U.S. Army certified instructor (U.S. Department of Defense)

Human Resources certified instructor (Management Concepts)

Business Leadership Life and Personal Development Coach (Symbiosis)

Strengths

Over 20 years of experience working with US government and private industry clients

Strong training delivery skills to leaders/executives, employees, and staff

Deep knowledge of customer insights and customer relationship management

Experience with change management analytics, strategy, and principles

Experience creating organizational strategy, learning needs & communications plans

Exceptional verbal and written communication skills and can brief senior leaders

Superior project management skills and produce deliver high-quality deliverables

Results-oriented with high standard of integrity, ethics, accountability, and trust

Received multiple awards for excellent customer service and delivery of stellar products

Award-winning author of two non-fiction books and published dozens of articles

Strong experience with Microsoft Office, SharePoint, Teams, and LMS platforms

Professional Experience

ACCENTURE federal services Aug 2022 – present

Senior Federal Manager and Organizational Change Manager

Support customers’ communication needs by providing briefings and papers

Implement new web-based forms and processes to support change management

Improve change management strategy with tailored services and products

Drive business decisions with a service mindset and collaboration across teams

Work well with diverse groups and leaders to shape long-term organizational change

CBRE/Microsoft Contract June 2022 – Aug 2022

Senior Communications Strategy Lead and Change Manager

Supported the Microsoft customer with change management plans and communications

Created an actionable change management plan to increase engagement and build support

Supported the launch of a new software and developed a change vision for the project team

Created a communications plan, strategic training plan, and evaluation plan for the project

Coach senior leaders on resistance management plans and identify skills gaps if any

Briefed plans to the client on a regular basis and offered best practices from other industries

Created the initial user guide for training and templates for FAQs and the knowledge library

objective area solutions / Federal aviation agency Jan 2022- June 2022

Change Practitioner / Organizational Change Management

Provided organizational effectiveness and communications support to Management Services

Supported organizational change management activities for senior leaders and managers by mapping new processes and identifying impacts (i.e., Lead the Workshop training)

Served as the liaison between the client and the project team

Developed a concept paper on leadership workshops to improve workplace culture

Briefed senior leaders at the Directors Meetings and Town Halls, as needed

Mediated leadership alignment/change workshops for the federal customer

CACI March 2021- Jan 2022

Change Management Consultant / Senior Systems Training Specialist, U.S. Army

Implemented a new human resources/IT system program for the entire U.S. Army

Supported the customer and team lead to prepare the military for individual change

Delivered training curriculum to Active, Reserve, and National Guard members on how to operate a new system and provide ongoing support during and after Go-Live

Partnered with sponsoring agencies to reinforce change management practices

Recognized by the Director for delivering the best lesson plan to the U.S. military client

Collaborated with other business teams to develop and improve internal communications

The U.S. Army Corps of Engineers Dec 2018 - Sept 2021

Senior Training Instructor / Change Management Lead

Employed a methodological framework to assess and meet client needs for the Army

Supported key decision-makers (i.e., Director of the program and visiting Generals) to provide a sustainable training program to address deployment needs

Supported the mission, vision and values of the Army using change management models

Created unique content such as the syllabi, curriculum, and evaluation of training

Collaborated with and engaged U.S. military leaders and participants for ongoing feedback

Received over 97 percent positive ratings in training course evaluations

Technica Corporation Jan 2020 - Oct 2020

Senior Project Manager and Communications Lead on IT Project

Recruited to help US government clients write, update, and improve internal employee communications and performance processes.

Supported the Vice President of Engineering to develop technical documentation for the U.S. Air Force DANS Cybersecurity portfolio

Collaborated with Subject Matter Experts (SMEs) to define clear operational objectives for a variety of training documentation

Applied agile software development approaches for customers across the organization

Managed and mentored junior staff in different locations to ensure consistent delivery of stellar products to clients

Provided recommendations for improvements to senior leadership

Gathered relevant data and employed portfolio analysis with cross organizational input, product/dev team input, and market analysis to align with strategic decision-making

Collaborated across complex teams and program offices to meet milestones for the project

Received awards and praise by managers and engineers for excellent customer support

Integral Consulting Services Inc Sept 2018 - Jan 2020

Senior Instructional Designer/Team Lead, U.S. Dept of Homeland Security

Developed a strategic communications plan for executives and senior leaders to align strategic and operational goals

Created performance metrics to evaluate the implementation of a new technical system

Provided key recommendations to address gaps in the new training system

Developed and delivered a comprehensive Learning Needs Assessment (LNA)

Authored the Strategic Training Plan and validated initial assessments (i.e., readiness surveys with results and focus groups) using performance metrics

Mentored junior analysts on the Instructional Design team to support learning initiatives

Received a Spot Award for exceptional performance and delivery of training products

U.S. Department of justice/Lockheed Martin & Chief Dec 2014 – Jan 2016

Consulting Senior Project Manager and Senior Writer

Supervised an employee communications team and collaborated across multiple teams

Provided input to senior leaders on best business practices and communication strategies

Produced deliverables and articles for leading trade magazines: The National Institute of Justice Journal, Police Chief Magazine and Corrections Today

Drafted articles for New Perspectives in Policing by Harvard Kennedy School

Reviewed and edited policy papers, technical documents, proposals, and annual reports

Served as a member of the Officers’ Safety and Wellness working group

Booz Allen & HAMILTON Aug 2009 – Nov 2013

Senior Training and Communications Lead

Recruited by the Pentagon to lead the AFPAK Regional Training Program for the military

Developed & delivered a comprehensive instructor-led training for deployed soldiers

Recognized for increasing class enrollment by 50% percent across all programs

Recognized by several US military commands as a motivational speaker

Awarded by the Defense Intelligence Agency for delivering excellent training solutions.

Created and managed an award-winning newsletter, Amozesh, to increase enrollment

Received the Professional Leadership Award for developing high-impact client solutions

The RAND Corporation Aug 2005 – Oct 2008

International Policy Analyst

Supported the company’s President with content analysis and written reports

Managed high-level projects on national security for key stakeholders

Organized workshops with global experts and business leaders on a variety of different topics related to global security and military operations

Invited to events as a keynote speaker to share new research and network with other business leaders, scholars, and government personnel

Established reputation as a highly sought-after speaker on global conflicts. Delivered several training and information sessions

Trusted adviser to foreign liaison partners on emerging security trends

The central intelligence agency Oct 2000 – July 2005

Intelligence Analyst, The Counter-Terrorism Center

Developed and delivered executive briefings to foreign liaison partners on key threats

Awarded for providing intelligence support to The Directorate of Operations

Received a prestigious service award for support during and after 9/11

Served under two U.S. President with high-level intelligence assessments

Honors, Awards, Affiliations

Special Advisor and Senior Associate Fellow, Nordic Counter Terrorism Network

Non-Resident Fellow, The Center for Global Policy

Blue Book Candidate, Women in International Security (WIIS)

Woman of the Year Circle, National Association of Professional Women

Instructor Awards, U.S. Department of Defense

21st Century Leader Award, National Committee on American Foreign Policy

Distinguished Humanitarian Award, Southwestern University

Educator Award, Pediatric Disaster Preparedness, Los Angeles

Exceptional Service Award, Counter-Terrorism Center, U.S. Government

AWARD-WINNING BOOKS

Secrets of the Kashmir Valley; Finalist, 2021 International Book Award

Invisible Martyrs; recipient of The Benjamin Franklin Book Award, Silver Medal; Top Ten Finalist, Hollywood’s Book Adaptation Contest

EDUCATION

The George Washington University, Washington, DC

M.A., U.S. National Security Policy Studies, June 1998

Southwestern University, Georgetown, TX

B.A., with Honors. Major: Political Science. Minor: French, 1996

MULTI-LINGUAL/LANGUAGES

Proficient in French, Punjabi, Urdu, Hindi, and classical Arabic

Contact this candidate