Shandi Caldwell
Patient Care Assistant - Harris Home Health
Moultrie, GA 31768
**********@******.***
Focused Healthcare professional accustomed to prioritizing and delivering basic patient care. Offering 8 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Work Experience
Patient Care Assistant
Harris Home Health - Albany, GA
October 2018 to Present
• Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries
• Responded to patient lights to handle needs and enhance overall comfort
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
• Upheld confidentiality requirements and regulatory compliance guidelines in all areas
• Completed documentation of care, hospital actions and patient activities
• Monitored ongoing care and proactively corrected problems
• Contributed to efficient unit operations by keeping patient and facility paperwork current and accurate
• Collected vitals and biological samples to support diagnostic plans and ongoing assessment strategies
• Reported any unusual or urgent circumstances in patients' condition or environment immediately to PCA
Phlebotomist Technician
LIFE HEALTH
December 2017 to Present
• Draw labs, finger sticks, and injections.
• Accurately labeled vacutainer tubes with patient name, date and time of collection.
• Performed bedside tests like bleeding time tests and entered results into patient charts.
• Followed physician orders when administering therapeutic phlebotomy.
• Organized daily work based on collection priority.
• Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Obtained blood specimens by performing venipunctures and finger sticks 50 times per day.
• Assembled tourniquets, needles and blood collection devices to prepare work trays.
• Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
• Logged patient information and recorded results into system.
• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
• Reviewed documentation for compliance with requirements and accuracy of information.
• Provided patient education.
• Skillfully performed suture removals for patients of all ages. Patient Care Assistant
Legacy Village - Moultrie, GA
March 2017 to April 2018
• Collected vitals and biological samples to support diagnostic plans and ongoing assessment strategies.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Contributed to efficient unit operations by keeping patient and facility paperwork current and accurate.
• Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
• Responded to patient lights to handle needs and enhance overall comfort.
• Completed documentation of care, hospital actions and patient activities.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
• Connected patients with available community and charitable resources.
• Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding.
• Updated documentation and reports detailing patient activities, care actions and hospital determinations.
DSP (Direct Support Professional)
Diversified Enterprises - Tifton, GA
September 2016 to May 2017
• Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
• Helped with diagnosing patients and delivering treatments with timely medication administration and specimen collection.
• Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
• Maintained clean, safe and well-organized patient environment.
• Transported individuals to medical appointments and other errands.
• Developed rapport to create safe and trusting environment for care.
• Worked to improve and enhance patient lives through effective and compassionate care.
• Updated patient files with current information about vitals, behaviors and other data relevant to DSP treatment planning.
Cashier And Customer Service
Burger King - Moultrie, GA
January 2016 to September 2016
• Reviewed weekly sales circulars and monitored price changes.
• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Counted cash in register drawer at beginning and end of shift.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Educated customers on promotions to enhance sales.
• Checked prices for customers and processed items sold by scanning barcodes.
• Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches.
• Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency. Willing to relocate: Anywhere
Education
Colquitt County High School - Moultrie, GA
Skills
• Patient education
• Medical terminology
• Documentation
• Case management
• Organizational skills
• Strategic planning
• Database
• Scheduling
• Multitasking
• CPR
• Medical Records
• Receptionist
• Microsoft Word
• Data Entry
• EKG
• Patient Care
• Phlebotomy
• Venipuncture
• Vital Signs
• Laboratory Experience
• EMR Systems
• Documentation Review
• Anatomy knowledge
• Direct support
• Experience administering injections
Certifications and Licenses
Medical Assistant
February 2021 to February 2023
Phlebotomy Tech
February 2019 to February 2021
CPR Certification
Additional Information
Skills
• Medical terminology
• Documentation
• Organizational standards
• Database coordination
• Scheduling
• Case management
• Monitoring tools
• Strategic planning
• Decision making
• Care planning
• Goal setting
• Patient education
• Verbal and written communication
• Multitasking ability
• Nursing background
• Organizational skills
• Team leadership
• Patient feeding
• Professional bedside manner