Phyllis Duck

Administrative Clerical

Lakeland, FL 33815

advcef@r.postjobfree.com

+1-863-***-****

I have a Bachelor of General Studies degree with concentrations of Counseling and Rehab of Substance Abuse (I served 2 years as a Suicide Prevention Gatekeeper) with a concentration in Behavioral Health but also have studied areas of business administration and secretarial science. Though not listed, I have also worked at 7-11 in Ft. Myers, FL and Target in Tampa, FL as a cashier. I believe I am qualified for this job and would be honored to have it. I am a fast learner, dependable, and honest. I hope you will consider me as a candidate.

Willing to relocate to: Ada, OK - -

Authorized to work in the US for any employer

Work Experience

In Home Care Provider

For My Mother - Konawa, OK

January 2015 to October 2021

Graduated from college in 2014. The following year (2015), I had to take a sabbatical from work to care for my terminally ill elderly mother (in her home), who passed away in Oct. 2021. I am now able--and anxious!--to rejoin the workforce! I have been in the medical community since 1973, in many capacities. I have also worked as a cashier at a 7-11 in Ft. Myers, FL and at Target in Tampa, FL. I feel that with my extensive experience history and supporting education, I am qualified for this job and I would be proud to have it. I hope you will consider me as a candidate. Administrative Clerical

LegalShield, One PrePaid Way - Ada, OK

August 2005 to August 2012

74820 580-***-****

Phone consultant for the group marketing, supplies and registrations departments, answered email questions and concerns on the email team, and worked with the IRS to ensure the names and social security numbers submitted on applications were authentic in Admin Clerical. I was also certified to sell CDLP (Commercial Driver Legal Plans), Small Business Plans, and Group Marketing Plans. Assisted at the National Convention as cashier for two years.

Leasing Manager/Property Manager

Flynn Management Co. Clearwater, FL; Gatehouse Management Corp, Mansfield, MA; RPS Management Co, Inc., N. Las Vegas, NV - Fort Myers, FL

March 2000 to October 2004

Flynn Management Co. Clearwater, FL; Gatehouse Management Corp, Mansfield, MA; RPS Management Co, Inc., N. Las Vegas, NV

These are three different management companies I worked for as either the Property Manager or the Leasing Manager.

• Attended Property

• Met needs of Residents; maintained occupancy at 95% or above • Followed Legal Requirements Insurance Agent

Western Southern Ins Co - Fort Myers, FL

September 1996 to February 2000

33901 239-***-****

Maintained production schedule of 85%; persistency of 75%; 300+ clients. Medical Transcriptionist

Central OK Family Medical Center - Konawa, OK

August 1995 to August 1996

74849 580-***-****

• Transcribed Medical Provider's (physician and ARNPs) recorded notes from dictaphone

• Printed out hard copies for charts - which required extensive knowledge of medical terminology

• Developed policies and procedures for the newly formed department Medical Administrative Secretary

Marion E. Fether Medical Center - Immokalee, FL

October 1989 to August 1995

34142 239-***-****

• Assisted Medical Director with projects

• Assisted Medical Students

• Maintained the Clinic Medical Library

• Data entry: Provider Schedules

• Assisted Nursing Director

Education

Bachelor of General Studies in Counseling and Rehab of Substance Abuse East Central University - Ada, OK

August 2012 to December 2014

Certificate in Grant Writing

University of NC at Charlotte - Charlotte, NC

1996

Certificate in Medical Administrative Specialist

SouthWest FL College - Fort Myers, FL

1995

Skills

• MS Word, PowerPoint, Excel, Inventory Mgmt, Research, Medical Transcription, Fluent in ASL

(American Sign Language) (10+ years)

• Medical Admin Sec (6 years)

• Front desk + public relations re Medical Director and Nursing Director (6 years)

• MS Word, Power Point, Excel, Paint (7 years)

• Property/Leasing Mgr (5 years)

• Administrative Experience (6 years)

• Clerical Experience (10+ years)

• Office Management (10+ years)

• Customer service (10+ years)

• Patient monitoring

• Computer skills

• Communication skills

• Office experience

• Front desk

• Data entry

• Organizational skills

• Behavioral health

• Group therapy

• Home care

Languages

• English - Expert

Assessments

Filing & organization — Highly Proficient

July 2018

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient

Scheduling — Proficient

July 2018

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Proficient

Case management & social work — Proficient

December 2021

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient December 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Written communication — Highly Proficient

December 2021

Best practices for writing, including grammar, style, clarity, and brevity Full results: Highly Proficient

Working with MS Word documents — Proficient

December 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Home health aide skills — Highly Proficient

December 2021

Providing care to patients in a home setting

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

May be provided by request.

Contact this candidate