New Berlin, WI ***** 262-***-**** advce7@r.postjobfree.com

KARI STAPLETON

Motivated team leader offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills. Experienced manager brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service. Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality. Great multitasker with training in bar/ restaurant management and extensive experience in food service. Committed to enhancing customer experiences while cutting overall costs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

PROFESSIONAL

SUMMARY

SKILLS Maintaining Clean Work

Areas

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Managing Orders and

Deliveries

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● Safe Food Handling

● Stocking and Replenishing

Employee Training and

Supervision

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● Team Leadership

Dependable and

Cooperative

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● Time Management

● Cleaning and Sanitizing

Verbal and Written

Communication

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Product Stocking and

Rotation

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● Temperature Assessments

Inventory and Supply

Management

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● Customer Service

● Adaptability and Flexibility

● Rotation Procedures

● Temperature Monitoring

● Honesty and Integrity

● Slicer Operation

DELI TEAM LEADER 02/2021 to Current

Kroger, Brookfield, WI

WORK HISTORY

● Greeted customers at counter to fulfill requests and answer questions.

● Maintained clean, trash-free workspaces to maximize productivity and safety. Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

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Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

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Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

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Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.

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BAR MANAGER 01/2009 to 03/2020

Boomers Sports, Pewaukee, WI

Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.

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● Learned other teammates' work tasks to train as backup. Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.

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● Calculated total items needed to assemble party trays and placed orders for inventory.

● Monitored food preparation, production and plating for quality control. Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.

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● Controlled food costs and managed inventory.

Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

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● Cut spending through effective inventory management and supply sourcing.

● Closed out cash register and prepared cashier report at close of business. Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

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● Maximized customer service by training staff, overseeing operations and resolving issues.

● Kept alcoholic beverages well-stocked and organized to meet expected demands. Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.

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Handled over $5000 cash on daily basis, which built trustworthiness and loyalty with owners.

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● Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.

● Adhered to state laws regarding alcoholic beverage services and customer regulations. Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.

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● Consulted with managers to organize special events and promotions.

● Checked ID cards and verified bar guests were of legal age. Took customer orders and capitalized on opportunities to sell special beverage and food options.

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Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.

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● Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.

● Increased profits with enhanced inventory oversight and strategic pricing adjustments.

● Upsold daily specials and beverage promotions to exceed daily sales goals.

● Poured and prepared mixed drinks for over 100 customers daily.

● Poured and prepared mixed drinks for over 100 customers daily.

● Polished glassware, bussed tables and removed debris to keep customer areas clean. Shrunk inventory costs 30% through proactive evaluation and adjustment of vendor relationships.

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Brookfield East, Brookfield Wi

High School Diploma, 06/1995

EDUCATION

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