Delzonnya Ingram
Wilson, NC *****
advc9f@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
TeleTech - @home
January 2016 to Present
Work as an agent for American Red Cross. I assist with taking calls, payments, handling calls, troubleshooting, signing customers up for CPR classes, etc. Communicate with the customers and provide excellence customer service to our concerned customers. Residential Service Worker
Easter Seals UCP
August 2018 to May 2020
Work in a group home setting part time assisting residents with daily living skills, chores, Laundry, community outings, med pass, responsibility, etc... Care Service Worker
Free Will Baptist Children's Home - Middlesex, NC
January 2014 to October 2016
Responsibilities
Work with teenagers in a group home setting environment that dealing with home crisis or abandonment. Assist children with day to day living, responsibilities such as laundry, house cleaning, group therapy, etc. Showing them the importance or becoming independent so once they come out of the home or back to their home that they know how to keep stable as they become adults. Packaging Operator/Sandoz Pharmaceutical
Manpower Staffing Group - Wilson, NC
October 2011 to September 2013
Work as a group, GMP setting environment, set up and adjust equipment including tablet fillers, bottle labeler, Cartons, case packing( pack material), and stacking product on pallet as needed. Examine products for defects, product damaging, or other visual quality problems, and clean parts to the line as product changes.
Personal Care Aid
Virginia Dare Behavior Health Services - Stantonsburg, NC February 2010 to October 2012
Work in a group home setting, assist client with bathing, dressing, goals, outings, rd appts, and medicine. Assist clients with Laundry, cooking, cleaning, etc Machine Operator/ Mail Sorter
ValPak Marketing INC - Elm City, NC
April 2003 to December 2009
Process, scan, sort and distribute all outgoing mail one being sorted by city, state, and zip code. Prepare outgoing USPS mail to be mailed out after checking for errors. Following postal rules and regulations. Perform daily quality checks to avoid misdirected mail and/or package miss-sorts that's packed and sorted into mail trays then rechecked for issues. Packed and shipped outgoing mail. Comply with the handling and reporting of dual control tasks that require documentation. Make sure all labels on mail trays going to the right destination.
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Education
CRC CERTIFICATE BRONZE
Wilson Community College - Wilson, NC
2014 to 2014
Certified Pharmacy Technician
Pitt Community College - Greenville, NC
2009
HS Diploma
Beddingfield High School - Wilson, NC
2002
Skills
• Teacher Aide
• Crisis Intervention
• Individual / Group Counseling
• Group Therapy
• Cleaning Experience
• CGMP
• Motivational Interviewing
• Microsoft Outlook
• Customer service
• Microsoft Excel
• Computer skills
Certifications and Licenses
Pharmacy Technician
April 2009 to Present
Assist any pharmacist in US and work at any pharmacy that pretains medicine that's under the state board.
driver's license
CPR Certification
First Aid Certification
Additional Information
References
Tomeka Harris
Betty Davis
Mrs. Macalack